article thumbnail

Rush Memorial's virtual ICU reduces transfers, boosts patient experience

Healthcare IT News - Telehealth

Access TeleCare's providers also work closely with Rush Memorial nursing staff on education and training on how to operate the ICU and always are there to answer questions and provide guidance. The virtual physicians can access the EHR to adequately care for the patients and make all necessary documentation. Enterprise Taxonomy:

article thumbnail

How a Medical Receptionist Service Can Help Improve the Patient Experience

Healthcare IT Today

They are not just a point of contact, they are the gateway to a healthcare facility, embodying its ethos and values from the first ‘hello.’ ’ Ensuring a positive patient experience is fundamental to the healthcare industry’s success. Patients today seek more than just medical expertise.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How one gastroenterology practice uses hybrid virtual care to improve patient experience

Healthcare IT News - Telehealth

Healthcare IT News published a special report highlighting many of these vendors with detailed descriptions of their products. Gastroenterology Associates of New Jersey also sees patients with considerable anxiety associated with their GI conditions – which of course makes symptoms worse. Click here to read the special report.

article thumbnail

Rising Prices and Staffing Shortages: The Need for a Positive Patient Experience in Healthcare

Healthcare IT Today

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

article thumbnail

Stanford researchers: Telemedicine optimization requires training, interoperability

Healthcare IT News - Telehealth

"To optimize patient and provider experience through telemedicine, stakeholders need to focus on enhancing technology interoperability and usability and providing sufficient training for efficient telemedicine use," wrote Sun, Blayney and Hernandez-Boussard. Embedded quality, value and patient-reported outcome metrics.

article thumbnail

Safety in Health Care Ties Closely to Workforce Well-Being – Updates from Press Ganey and ECRI

Health Populi

that people — both patients and the health care workforce — feel less safe, discussed in Safety in Healthcare 2024 from Press Ganey. “Safety is the foundation of healthcare. It anchors all experiences — for patients and the workforce,” the report summarizes.

article thumbnail

Feel the Rush – Healthcare IT Today Podcast Episode 38

Healthcare IT Today

For the 38th episode of the Healthcare IT Podcast, we’re feeling the rush. In this episode we talk about […] For the 38th episode of the Healthcare IT Podcast, we're feeling the rush. In this episode we talk about […] For the 38th episode of the Healthcare IT Podcast, we're feeling the rush. Rushed Training.