Healthcare IT, Patient Experience, Strategy and Survey

Survey Points to Payer, Provider Differences In Health Data Strategies, But Also Much Common Ground

Healthcare IT Today

FEBRUARY 24, 2020

Results from a new healthcare industry survey suggest that while payers and providers are somewhat at odds when it comes to data management, their strategies still have much in common. The survey in question was sponsored by Change Healthcare and the HealthCare Executive Group conducted by InsightDynamo.

Health Data

Health Data Patient Experience Interoperability Healthcare IT

Why digital equity is important to conducting better telemedicine

Healthcare IT News - Telehealth

JANUARY 18, 2024

Telehealth is for everyone, and hospitals and health systems must construct a digital equity strategy to better serve patients in the digital and telehealth space to ensure all persons can use telehealth, contended Alexandra Hunter, virtual care consultant at Henry Ford Health in Detroit. " she asked.

Telemedicine

Telemedicine Telehealth Leadership Health IT

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Lloyd Price

SEPTEMBER 17, 2023

Exec Summary: The 2023 Healthcare Provider IT Report by Bain & Company and KLAS Research finds that US healthcare providers are spending heavily on IT, reflecting how technology has become a leading strategic priority.

RCM

RCM Healthcare IT EHR Patient Experience

Telemedicine can lead to more profitable practices post-pandemic

Healthcare IT News - Telehealth

APRIL 28, 2021

This year, providers want to get back to running a profitable practice, and implementing a full virtual care strategy may very well be critical to achieving this goal. Mike Morgan is president of Updox, a vendor of a healthcare communication platform for in-person and virtual care. It's just a better way to do business.

Telemedicine

Telemedicine Telehealth Patient Experience Healthcare IT

5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Healthcare IT Today

DECEMBER 14, 2022

Consider technologies that make it easy to set up recurring payments directly in the patient portal. According to one survey on healthcare payment plans, 90.7 percent of patients would be interested in using payment plans in the future.

Medical Billing

Medical Billing Health Data Patient Experience Healthcare IT

Remote patient monitoring in an app boosts quality at Atrium Health Wake Forest Baptist

Healthcare IT News - Telehealth

JUNE 24, 2022

"In healthcare, there is such a focus on seeing patients in the office, but we've learned we can provide better patient experiences by engaging patients outside of the office in a way that isn't captured by an appointment." Healthcare IT News is a HIMSS Media publication. "The No.

Patient Experience

Patient Experience Healthcare IT Health IT

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. More and more, healthcare leaders are looking to revenue cycle to be part of the solution.

RCM

RCM Patient Experience Medical Billing Medicare

Intelligent Communication: The Key to Retaining Nursing Staff

Healthcare IT Today

APRIL 21, 2023

According to a recent survey by Jarrard Inc., the nation’s leading healthcare communication firm, only a quarter of the nurses surveyed felt very satisfied with their job and just over one in four are satisfied with their pay. survey, “fewer than half of nurses think their organization is effective at cascading information.”

Nursing

Nursing Leadership Patient Experience Healthcare IT

Epion Acquisition Helps Kyruus Push Deeper into the Patient Journey

Healthcare IT Today

NOVEMBER 3, 2022

Patients can now search easily for a provider, book an available appointment, fill out all the necessary paperwork electronically ahead of that appointment and check-in online. Expanding Patient Access. With patient volumes still below pre-pandemic levels, many healthcare organizations are putting a focus on improving access to care.

Healthcare IT

Healthcare IT Patient Experience Health IT

Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR

EHR Telehealth Telemedicine Interoperability

Surprising Perspectives from ViVE2023

Healthcare IT Today

APRIL 14, 2023

Growing Number of EHR Cloud Migration Projects – CereCore Peyman Zand, Chief Strategy Officer at CereCore shared his perspective on the latest EHR trends. CereCore helps healthcare organizations around the world with project-based and managed IT services.

EHR

EHR Health IT Patient Experience EMR

9amHealth Raises $9.5M Series A Extension Led by The Cigna Group Ventures to Expand to Employers Nationwide

Healthcare IT Today

MARCH 15, 2024

A recent survey conducted by 9amHealth found that 48% of Americans are on or want to be on a GLP-1 medication, and a staggering 20% would even change their jobs to get access to coverage for the drugs. .”

Patient Experience

Patient Experience Health IT Healthcare IT

The Shifting View of Automation in Healthcare with Matt Dickson from Stericycle

Healthcare IT Today

OCTOBER 20, 2022

To better understand some of these over arching trends, we sat down with Matt Dickson, Senior VP of Product, Strategy and GM of Stericycle Communication Solutions. Plus, Stericycle just completed a big consumer survey so Dickson had great insights into how the market is reacting differently to automation now than it did in the past.

Healthcare IT

Healthcare IT Health IT Patient Experience Leadership

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Healthcare IT Today

JULY 31, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Telehealth

Telehealth Patient Experience Healthcare IT Nursing

How Omnichannel Messaging Can Solve Headaches for Healthcare Communications

Healthcare IT Today

FEBRUARY 14, 2023

And, just as it has in other industries, this strategy can not only streamline exchanges between providers and patients but can also lead to a customized patient experience and maximize the time spent in the examining room.

Patient Experience

Patient Experience Telehealth Healthcare IT Telemedicine

Aspects of Social Determinants of Health: Acting on SDoH

Healthcare IT Today

OCTOBER 19, 2023

According to Andrew Eye, CEO of ClosedLoop, the process led to success with 90% of the patients they worked with. One Brooklyn Health employed CipherHealth to automate outreach for an Equity Index Survey, with the goal of advancing health equity by amplifying the patient’s voice and reducing health disparities.

Nursing

Nursing Medicare Health science Primary Care

Emerging Technologies Shaping the Health IT Landscape and How They Contribute to Improving Patient Outcomes and Healthcare Delivery

Healthcare IT Today

FEBRUARY 12, 2024

To help, we reached out to our talented Healthcare IT Today Community and asked them: what emerging technologies in Health IT are currently shaping the landscape, and how do they contribute to improved patient outcomes and healthcare delivery ? The following is what they had to share.

Health IT

Health IT Nursing EHR Telehealth

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

” For this report, PwC’s Health Research Institute surveyed 2,511 American consumers, 128 health plan executives, 153 healthcare provider organization executives, and 124 pharmaceutical and life sciences executives in August and September 2020.

Life Science

Life Science Pharmaceuticals Mental health Telehealth

Healthcare Workforce – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 5, 2023

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. Healthcare staffing shortages will continue to negatively impact patient experience in 2023. Chuck Whinney, VP of Healthcare Strategy at Infor.

Health IT

Health IT Nursing HC Patient Experience

How health IT's leading innovators are using AI now, and where they see it going

Healthcare IT News - Telehealth

SEPTEMBER 25, 2023

By Bill Siwicki | August 24, 2023 News Three steps healthcare organizations can take to use generative AI responsibly The healthcare lead at research and consulting giant Accenture lays out how to get proprietary data. In this regularly updated page, we offer their perspective and advice. The process.

Health IT

Health IT EHR Nursing EMR

At Nicklaus Children's, successful telehealth expansion depends on customer input

Healthcare IT News - Telehealth

FEBRUARY 18, 2022

Strategies included operationalizing a call center to provide timely support; surveying patients and families on their virtual care experience; reviewing feedback; and taking action on any improvements, explained Terrell and Aftab, who will offer a closer look at the program during their HIMSS22 panel in Orlando this March.

Telehealth

Telehealth Telemedicine Digital Health HIPAA

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Healthcare IT News - Telehealth

APRIL 25, 2023

Parkview Health System, based in Fort Wayne, Indiana, has incorporated its telemedicine programs into a larger digital health strategy aimed at meeting patients wherever they have a need for care. "Additionally, we used other key partners to drive some of the patient experiences," he continued.

Telehealth

Telehealth Digital Health Telemedicine Patient Experience

Practice merges telehealth, AI and voice to decrease admin workload

Healthcare IT News - Telehealth

SEPTEMBER 8, 2020

The group practice previously had experiences with a number of other standalone telemedicine tools, forcing it to use multiple platforms to properly access information it needed for each patient. It was not a sustainable long-term strategy. minutes per patient and 16.4 Healthcare IT News is a HIMSS Media publication.

Telehealth

Telehealth EHR Telemedicine Patient Experience

Closing the Gender Health Gap: How Digital Technology Can Support Better Women’s Health

Healthcare IT Today

AUGUST 8, 2022

That’s why I was delighted to see data and digital included prominently as key areas within the recently published Women’s Health Strategy in the UK. . It’s therefore encouraging to see the Women’s Health Strategy advocate adoption of FemTech as one of its core goals for the future. Expanding the reach of women’s health services.

Health Information

Health Information Digital Health Patient Experience Healthcare IT

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

In a health data quality survey of 83 healthcare professionals, conducted by Clinical Architecture, SDoH quality came out at the bottom of seven types of data they rated (pages 14, 24). I talked to Diana Zuskov, associate vice president for healthcare strategy at LexisNexis Risk Solutions , about uses for their data.

Health Data

Health Data Public Health Life Science Medicare

Healthcare AI – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 19, 2024

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year.

Health IT

Health IT RCM Healthcare IT Interoperability

Sun River Health shifts 67% of its visits to telehealth

Healthcare IT News - Telehealth

DECEMBER 28, 2020

" "Coupled with seamless EHR integration and clarity on reimbursement methodology, our new telemedicine infrastructure will push Sun River to thoughtfully consider patient experience in the development of a resilient yet flexible model of care." Healthcare IT News is a HIMSS Media publication. " MARKETPLACE.

Telemedicine

Telemedicine Telehealth EHR Primary Care

How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

MARCH 16, 2023

By failing to provide cross-channel and omni-channel experiences, they are unable to meet customer expectations, forcing them into live channels, and creating even more transactional, repetitive work for customer care employees. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

Leadership

Leadership Patient Experience Healthcare IT Health IT

Is Patient Portal a Thing of the Past?

Healthcare IT Today

JULY 6, 2022

The following is a guest article by Liza Dzhezhora, Healthcare IT Analyst at Itransition. For years, patient portals have been considered the most efficient tool for patient engagement. This is what Novant Health, a US South-East healthcare network, did. Will this strategy work for improving portal adoption?

EHR

EHR Meaningful Use Healthcare IT Health Information

Most provider organizations boosting telehealth investments, survey finds

Healthcare IT News - Telehealth

SEPTEMBER 30, 2021

More than half (56%) of hospital and health system leaders say they are planning to increase their investment in telemedicine during the next two years, according to a new survey from telehealth vendor Amwell and HIMSS Analytics. What does your survey show in the area of expected growth and investment in telehealth?

Telehealth

Telehealth Patient Experience Interoperability Healthcare IT

Doing Digital Right: Leveraging Automation as the Connective Tissue to Bridge Operational Gaps

Healthcare IT Today

DECEMBER 5, 2022

That’s where digital strategies play a critical role. It’s old news that healthcare is facing unrelenting staff shortages, ever-tightening margins and growing patient frustrations. In another survey , 41% of respondents said they would stop going to their healthcare provider because of a poor digital experience.

EMR

EMR Nursing Patient Experience Healthcare IT

The Goal of RPM is Management, Not Monitoring

Healthcare IT Today

MAY 25, 2023

More practices are adopting RPM programs because of the increasing patient acceptance of virtual care models, widespread reimbursement from CMS as well as private payers and Medicaid plans , and decreased cost of connected devices. patients – 26.2% And, by 2025, more than 70 million U.S.

EMR

EMR Interoperability Primary Care Telehealth

Burnout and the Staffing Crisis – How Do They Impact the Healthcare Workforce and What are Some Possible Solutions?

Healthcare IT Today

OCTOBER 6, 2022

Stretched out led to stretched thin, meaning that more healthcare workers got burnt-out and quit as well. We reached out to our Healthcare IT Today community to hear their thoughts on physician burnout and the healthcare staffing crisis and see what solutions they had. So how do we get out of this cycle?

Leadership

Leadership Mental health Telehealth Patient Experience

The Hidden COVID-19 Crisis: Where hospitals miss emerging mental health problems – and what to do about it

Digital Health Today

OCTOBER 19, 2020

In fact, the study showed that the average healthcare professional reported enough symptoms to be diagnosed with clinical depression. Indeed, a separate meta-analysis of more than 33,000 healthcare workers found a depression prevalence of 22.8% among those surveyed during the COVID-19 pandemic.

Mental health

Mental health Leadership Nursing Digital Health

Helping People Take Their Meds

Healthcare IT Today

APRIL 4, 2023

Gamification is another enhancement IT offers, mentioned by Dr. Michael Wiener, medical director of strategy and planning at Babylon Health , and Rich Steinle, CEO of Carium. Strengthening Patient Understanding Associate professor Caroline E. Machine learning can find meaning in the data.

EHR

EHR Health IT Nursing Digital Health

The Best Patient Communications Begins with Listening

Healthcare IT Today

JUNE 12, 2023

Listening to patients is important, which is why our organization leads an independent national survey of U.S. patients every few years. Our 2023 Voice of the Patient survey , conducted by Key Point Intelligence and including 1,000 patients nationwide, reveals many insights.

Patient Experience

Patient Experience healthcare technology Healthcare IT Health IT

Finding Balance in Patient-Centric RCM

Healthcare IT Today

SEPTEMBER 1, 2023

The following is a guest article by Laxmi Patel, Chief Strategy Officer at Savista Achieving a delicate equilibrium between automation and human engagement is critical. Unfortunately, in pursuit of efficiency and cost-cutting measures, many patient advocacy programs have been eliminated or downsized.

RCM

RCM Patient Experience Healthcare IT Health IT

Patients are just as satisfied with virtual visits, Cleveland Clinic study finds

Healthcare IT News - Telehealth

JULY 8, 2021

"Our study found that virtual visits facilitate healthcare access and relationship-building, contributing to satisfying relationship-centered care, a crucial aspect of contemporary patient experiences," wrote researchers. " Kat Jercich is senior editor of Healthcare IT News. WHY IT MATTERS.

Telehealth

Telehealth Telemedicine Patient Experience Healthcare IT

Integrating Ambient Clinical Voice Technology – The Impacts, Challenges, and Benefits

Healthcare IT Today

MARCH 8, 2024

So in order to help you get a deeper look at what integrating ambient clinical voice into your organization will look like – what it will impact, the benefits, and the challenges of doing so – we reached out to our incredible Healthcare IT Today Community for their insights on this topic. Joseph Zabinski, Ph.D.

Patient Experience

Patient Experience EMR EHR Health Information

Mercy Virtual Care Center: A deep dive into a virtual hospital

Healthcare IT News - Telehealth

JANUARY 3, 2023

With the early introduction of home biometric monitoring, daily surveys and real-time access to providers, the virtual team was able to deliver high-intensity, comprehensive, individualized care that was previously not possible. Many patients in RPM reside either in extremely rural or urban areas. Risk stratify the patient population.

Nursing

Nursing Primary Care EHR Healthcare IT

Patients – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 16, 2024

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. We recently surveyed 1,200 healthcare consumers and found that 71% would be more likely to apply for financial assistance if provided with clear, accessible options.

Health IT

Health IT Patient Experience Healthcare IT Healthcare Cybersecurity

Healthcare CIOs Face New Pressures and Novel Opportunities

David Chou

MARCH 5, 2019

In fact, Black Book Market Research raised some eyebrows with its 2018 study that found healthcare CIOs losing influence in IT purchasing to departmental managers. According to the survey, only 21 percent of CIOs said they believed they were meaningfully involved in market-facing innovations and strategic departmental IT selections.

EHR

EHR Meaningful Use Digital Health Leadership

5 Must-Haves in a Patient Financial Communication Platform

Healthcare IT Today

SEPTEMBER 25, 2023

The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.

RCM

RCM Patient Experience HIPAA healthcare technology

Healthcare AI and Automation: Good or Bad?

Healthcare IT Today

FEBRUARY 27, 2023

We reached out to the beautiful Healthcare IT Today Community to hear the different lines of thinking on automation. Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. Check out what they had to say down below! Sandy Still, Pharm.D.,

RCM

RCM Patient Experience EHR Pharmaceuticals

Survey Points to Payer, Provider Differences In Health Data Strategies, But Also Much Common Ground

Why digital equity is important to conducting better telemedicine

Trending Sources

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Telemedicine can lead to more profitable practices post-pandemic

5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Remote patient monitoring in an app boosts quality at Atrium Health Wake Forest Baptist

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Intelligent Communication: The Key to Retaining Nursing Staff

Epion Acquisition Helps Kyruus Push Deeper into the Patient Journey

Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Surprising Perspectives from ViVE2023

9amHealth Raises $9.5M Series A Extension Led by The Cigna Group Ventures to Expand to Employers Nationwide

The Shifting View of Automation in Healthcare with Matt Dickson from Stericycle

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

How Omnichannel Messaging Can Solve Headaches for Healthcare Communications

Aspects of Social Determinants of Health: Acting on SDoH

Emerging Technologies Shaping the Health IT Landscape and How They Contribute to Improving Patient Outcomes and Healthcare Delivery

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare Workforce – 2023 Health IT Predictions

How health IT's leading innovators are using AI now, and where they see it going

At Nicklaus Children's, successful telehealth expansion depends on customer input

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Practice merges telehealth, AI and voice to decrease admin workload

Closing the Gender Health Gap: How Digital Technology Can Support Better Women’s Health

Aspects of Social Determinants of Health: Collecting Data

Healthcare AI – 2024 Health IT Predictions

Sun River Health shifts 67% of its visits to telehealth

How to Improve Customer Experience in Healthcare with AI

Is Patient Portal a Thing of the Past?

Most provider organizations boosting telehealth investments, survey finds

Doing Digital Right: Leveraging Automation as the Connective Tissue to Bridge Operational Gaps

The Goal of RPM is Management, Not Monitoring

Burnout and the Staffing Crisis – How Do They Impact the Healthcare Workforce and What are Some Possible Solutions?

The Hidden COVID-19 Crisis: Where hospitals miss emerging mental health problems – and what to do about it

Helping People Take Their Meds

The Best Patient Communications Begins with Listening

Finding Balance in Patient-Centric RCM

Patients are just as satisfied with virtual visits, Cleveland Clinic study finds

Integrating Ambient Clinical Voice Technology – The Impacts, Challenges, and Benefits

Mercy Virtual Care Center: A deep dive into a virtual hospital

Patients – 2024 Health IT Predictions

Healthcare CIOs Face New Pressures and Novel Opportunities

5 Must-Haves in a Patient Financial Communication Platform

Healthcare AI and Automation: Good or Bad?

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