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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

” Intermountain Health , provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patients—32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist.

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Innovaccer Announces Acquisition of Cured, Ushering in a New Era of Patient Experience

Healthcare IT Today

Innovaccer Acquires Leading Digital Marketing and Customer Relationship Management (CRM) Platform to Transform the Patient Experience, Succeed with Value-Based Care, and Accelerate Growth Innovaccer Inc. today announced that it has acquired a 100% stake in Cured , a leading digital marketing and CRM platform for healthcare.

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Rising Prices and Staffing Shortages: The Need for a Positive Patient Experience in Healthcare

Healthcare IT Today

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. Healthcare IT News is a HIMSS Media publication.

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The Clinic by Cleveland Clinic expands its digital and virtual care strategy

Healthcare IT News - Telehealth

The Cleveland Clinic and telemedicine technology and services vendor Amwell famously partnered to create The Clinic by Cleveland Clinic , which provides virtual second opinions and now other healthcare offerings. I understand The Clinic and Amwell have been discussing an overarching digital and virtual care strategy.

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RPM strategies for moving from discharge to hospital-at-home care

Healthcare IT News - Telehealth

An example is using automation to communicate to the food delivery team that the patient is currently getting an MRI at the hospital and to not deliver food to the patient's home until 2 p.m. But now we are talking about patient experience, food quality, medication implications and inefficiency for the team.

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