Healthcare IT Today

FEBRUARY 20, 2024

While it may be true that the EHR is the main tool for a clinician, the same is not true for patients. Patient data is stored in a wide variety of systems including a CRM, health system website, secure messaging systems, call center systems, survey systems, mobile apps, iPads in the doctor’s office, kiosks, and much more.

Patient Experience 85

Patient Experience EHR HIPAA Interoperability 85

Healthcare IT Today

JULY 12, 2021

In a recent clinical communications survey we did of the Healthcare IT Today community sponsored by Halo Health, we found some really fascinating insights into how healthcare organizations look at their clinical communication systems.

Healthcare IT 114

Healthcare IT Patient Experience Leadership Health IT 114

Healthcare IT Today

JANUARY 22, 2023

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Digital Health 82

Digital Health Interoperability Health Information HIE 82

Healthcare IT News - Telehealth

JANUARY 18, 2024

It is vital to healthcare and health IT because in order to be able to address the digital inequities within a patient population, one must understand what it is and why a health system should care about it, she said. What is the landscape of your executive leaderships understanding of digital/telehealth equity? If not, why not?

Telemedicine 148

Telemedicine Telehealth Leadership Health IT 148

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR 112

EHR Telehealth Telemedicine Interoperability 112

Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. The researchers added surveys to verify anecdotal evidence that patients like the AI solution.

EHR 86

EHR Patient Experience Nursing EMR 86

Healthcare IT Today

FEBRUARY 24, 2020

Results from a new healthcare industry survey suggest that while payers and providers are somewhat at odds when it comes to data management, their strategies still have much in common. The survey in question was sponsored by Change Healthcare and the HealthCare Executive Group conducted by InsightDynamo.

Health Data 57

Health Data Patient Experience Interoperability Healthcare IT 57

Healthcare IT Today

JULY 13, 2023

Experian Health’s recent report , “ The State of Patient Access: The Digital Front Door ,” explores the overall digital experience from both the patient and provider perspectives. Providers are aligned with this sentiment, with 69% of those surveyed acknowledging the high importance of digital and mobile access to patients.

Patient Experience 81

Patient Experience Health Information Telehealth RCM 81

Healthcare IT Today

AUGUST 22, 2023

The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults surveyed said healthcare was handled ‘extremely’ or ‘very’ well. Healthcare-specific robocalls are ubiquitous.

Patient Experience 67

Patient Experience Healthcare IT Leadership Health IT 67

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM 86

RCM Patient Experience Medical Billing Medicare 86

Healthcare IT Today

DECEMBER 27, 2022

Plus, providing cost and procedure details early in the booking process means patients can make more informed decisions. Kyruus surveyed over 1,000 healthcare consumers for their 2022 Patient Access Journey Report. Healthcare IT Today spoke with Merrild at the #HLTH2022 conference. Learn more about Kyruus: [link].

Healthcare IT 82

Healthcare IT Patient Experience Leadership 82

Healthcare IT Today

OCTOBER 30, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job. News and Studies.

Medical Billing 89

Medical Billing Mental health EHR Healthcare IT 89

Healthcare IT Today

JANUARY 10, 2024

This, coupled with national healthcare worker shortages, means that healthcare workers are feeling heightened patient volumes and stress levels. Many healthcare organizations use AI-powered automation to support their employees, increase positive patient outcomes, and decrease administrative workloads.

Patient Experience 105

Patient Experience Nursing Free healthcare Healthcare IT 105

Healthcare IT Today

JULY 31, 2022

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Telehealth 77

Telehealth Patient Experience Healthcare IT Nursing 77

Healthcare IT Today

MAY 17, 2023

We like to regularly feature a healthcare IT job that might be of interest to readers. Today, we’re featuring the Procurement Coordinator position that was recently posted on Healthcare IT Central. This position was posted by New York eHealth Collaborative and is in New York.

Health IT 80

Health IT eHealth Health Information Healthcare IT 80

Healthcare IT Today

OCTOBER 19, 2023

According to Andrew Eye, CEO of ClosedLoop, the process led to success with 90% of the patients they worked with. One Brooklyn Health employed CipherHealth to automate outreach for an Equity Index Survey, with the goal of advancing health equity by amplifying the patient’s voice and reducing health disparities.

Nursing 95

Nursing Medicare Health science Primary Care 95

Healthcare IT Today

OCTOBER 20, 2022

Plus, Stericycle just completed a big consumer survey so Dickson had great insights into how the market is reacting differently to automation now than it did in the past. We asked Dickson about the impact he’s seen first hand when healthcare automates things like patient self-scheduling and patient communication.

Healthcare IT 92

Healthcare IT Health IT Patient Experience Leadership 92

Healthcare IT Today

OCTOBER 21, 2022

Are physician practices the eggs in order for us to have the delicious omelet of digital healthcare? We reached out to the Healthcare IT Today Community to get their insights on this topic. Six of 10 respondents to the survey said they are likely to select one doctor over another if they can schedule appointments online.

Patient Experience 72

Patient Experience EHR Private practice Leadership 72

Healthcare IT Today

JANUARY 5, 2023

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. Healthcare staffing shortages will continue to negatively impact patient experience in 2023. Wendy Deibert, SVP of Clinical Solutions at Caregility.

Health IT 99

Health IT Nursing HC Patient Experience 99

Healthcare IT Today

JUNE 28, 2023

We like to regularly feature a healthcare IT job that might be of interest to readers. Today, we’re featuring the Procurement Coordinator position that was recently posted on Healthcare IT Central. Key Responsibilities Administer NYeCs centralized procurement processes (i.e.

Health IT 59

Health IT eHealth Health Information Healthcare IT 59

Healthcare IT Today

OCTOBER 20, 2023

Maria Gil, Data-Tech-AI Partner, Consumer and Healthcare at Genpact , emphasizes the importance of teaching financial literacy. A company survey showed it to be the service most desired by health plan clients. They supplement that interview with surveys and assessments.

Medicare 113

Medicare Medical Technology Nursing Healthcare IT 113

Healthcare IT Today

JUNE 25, 2021

Last week HIMSS presented their State of Healthcare digital event that presented new data-driven market intelligence to the healthcare ecosystem. The data was fueled by survey insights gathered through the HIMSS Trust—a consortium of leaders across the healthcare and technology space.

Patient Experience 93

Patient Experience Digital Health Healthcare IT Leadership 93

Digital Health Today

OCTOBER 19, 2020

In fact, the study showed that the average healthcare professional reported enough symptoms to be diagnosed with clinical depression. Indeed, a separate meta-analysis of more than 33,000 healthcare workers found a depression prevalence of 22.8% among those surveyed during the COVID-19 pandemic. Higher staff retention.

Mental health 52

Mental health Leadership Nursing Digital Health 52

Healthcare IT Today

OCTOBER 6, 2022

Stretched out led to stretched thin, meaning that more healthcare workers got burnt-out and quit as well. We reached out to our Healthcare IT Today community to hear their thoughts on physician burnout and the healthcare staffing crisis and see what solutions they had. So how do we get out of this cycle?

Leadership 92

Leadership Mental health Telehealth Patient Experience 92

Healthcare IT Today

MARCH 10, 2023

This user conference brings together Chief Experience Officers from multiple industries with healthcare playing a major part. However, my time at the Qualtrics X4 event really taught me how impactful listening to patients and employees can be to an organization.

Patient Experience 87

Patient Experience Healthcare IT Leadership Health IT 87

Healthcare IT Today

DECEMBER 9, 2021

Intrado recently administered a survey of College of Healthcare Information Management Executives (CHIME) members, including executives from a variety of leading healthcare organizations, about their patient engagement goals, wish lists and priorities for 2022.

Patient Experience 63

Patient Experience EHR Healthcare IT Leadership 63

Healthcare IT Today

FEBRUARY 12, 2024

To help, we reached out to our talented Healthcare IT Today Community and asked them: what emerging technologies in Health IT are currently shaping the landscape, and how do they contribute to improved patient outcomes and healthcare delivery ?

Health IT 110

Health IT Nursing EHR Telehealth 110

Healthcare IT Today

MARCH 16, 2023

By failing to provide cross-channel and omni-channel experiences, they are unable to meet customer expectations, forcing them into live channels, and creating even more transactional, repetitive work for customer care employees. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

Leadership 124

Leadership Patient Experience Healthcare IT Health IT 124

Healthcare IT Today

DECEMBER 26, 2022

We reached out to the Healthcare IT Community to hear their thoughts on the digital front door and how it has already transformed healthcare. Websites become more intuitive, so patients find them useful, resulting in higher conversions. So that is what we will be doing today. This is what they had to say.

Patient Experience 98

Patient Experience Telemedicine Healthcare IT Leadership 98

Healthcare IT Today

OCTOBER 18, 2023

In a health data quality survey of 83 healthcare professionals, conducted by Clinical Architecture, SDoH quality came out at the bottom of seven types of data they rated (pages 14, 24). Many organizations are issuing patient surveys using the Protocol for Responding to and Assessing Patients’ Assets, Risks and Experiences (PRAPARE).

Health Data 113

Health Data Public Health Life Science Medicare 113

Healthcare IT Today

JANUARY 20, 2023

Without the patient, there is no one giving you the revenue you are trying to manage. So let’s take a moment and focus on the patient’s experience with RCM. We reached out to our wonderful Healthcare IT Today Community to get their insights on what RCM looks and feels like on the patient’s end.

Patient Experience 86

Patient Experience RCM Healthcare IT Leadership 86

Healthcare IT Today

JANUARY 19, 2024

We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. A KLAS executive survey reports that the number of healthcare organizations deploying generative AI will at least double in the next year.

Health IT 94

Health IT RCM Healthcare IT Interoperability 94

Healthcare IT News - Telehealth

JUNE 25, 2019

Healthcare IT News and HIMSS TV covered RSA 2019 live! Why healthcare organizations need execs with social sensitivity. Practicing empathy can improve patient experience even when it happens someplace consumers don't see directly, says Fortune Magazine Senior Editor at Large Geoff Colvin. Collection.

Nursing 64

Nursing Leadership Patient Experience EHR 64

Healthcare IT Today

FEBRUARY 28, 2020

New healthcare AI and Machine Learning research conducted by Healthcare IT Today suggests that many industry leaders are serious about adopting healthcare AI and machine learning tools and what’s more, that these technologies are being used as part of mission-critical efforts rather than one-off pilot tests.

Health IT 82

Health IT Healthcare IT Drug Development Patient Experience 82

Healthcare IT Today

SEPTEMBER 3, 2019

While there are obviously many options available, a small handful of technologies seem to have the greatest impact on patient engagement and efficiency within medical practices, according to a new survey.

Patient Experience 49

Patient Experience EMR EHR Healthcare IT 49

Healthcare IT Today

NOVEMBER 6, 2019

It’s becoming more common for consumers to use voice assistants for healthcare, but others are holding back due to privacy worries, according to the results of a new survey. The survey, which connected with 1,004 U.S. adults, was backed by AI vendor Orbita and conducted by Voicebot.ai.

Patient Experience 40

Patient Experience Health Data Healthcare IT Leadership 40

Healthcare IT Today

MAY 25, 2023

More practices are adopting RPM programs because of the increasing patient acceptance of virtual care models, widespread reimbursement from CMS as well as private payers and Medicaid plans , and decreased cost of connected devices. patients – 26.2% And, by 2025, more than 70 million U.S.

EMR 81

EMR Interoperability Primary Care Telehealth 81