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Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

In 2013, Cincinnati Children's Hospital wanted to establish a Center for Telehealth. At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. THE PROBLEM.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. Oliver, Baptist Health. THE PROBLEM.

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Patient Experience – Outside the Four Walls of the Hospital – Healthcare IT Today Podcast Episode 120

Healthcare IT Today

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

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Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Healthcare IT News - Telehealth

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

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Metro Health's telehealth and RPM program is helping patients avoid hospital stays

Healthcare IT News - Telehealth

Metro Health had been exploring telehealth and remote patient monitoring (RPM) vendors for almost two years before the COVID-19 pandemic hit the U.S. "It was important to us that the implementation of a telehealth/RPM program would provide the best patient experience," said Dr. Lance M.

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City of Hope advances cancer care with hybrid telehealth and in-person visits

Healthcare IT News - Telehealth

In 2018, it made strategic moves to more easily meet the needs of its patients and communities by investing in telehealth. With every visit, the organization's team evaluates whether patients are best served by a virtual or an in-person appointment. THE PROBLEM. Then COVID-19 emerged. " PROPOSAL.