Healthcare IT Today

NOVEMBER 10, 2021

At the upcoming Stericycle Communication Solutions webinar on November 16 at 2 PM ET (11 AM PT), they’ll be sharing their 2021 US Consumer Trends in Patient Engagement Survey Results.

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Healthcare IT Today

JANUARY 30, 2023

Several surveys about the online patient experience were recently released. It won’t surprise anyone who follows healthcare professionally—or who has used a healthcare portal—that patients are frustrated and disappointed. patients about their patient experience.

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Healthcare IT Today

NOVEMBER 14, 2023

Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth and more.

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Healthcare IT Today

FEBRUARY 20, 2024

While it may be true that the EHR is the main tool for a clinician, the same is not true for patients. Patient data is stored in a wide variety of systems including a CRM, health system website, secure messaging systems, call center systems, survey systems, mobile apps, iPads in the doctor’s office, kiosks, and much more.

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Healthcare IT News - Telehealth

JANUARY 18, 2024

"This session will explore ways in which Henry Ford Health and other health systems have addressed the gaps and helped overcome barriers," she added. Equity is important to health IT leaders at hospitals and health systems because telehealth is not going away, she said. Why should a health system care?

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Healthcare IT Today

NOVEMBER 21, 2023

Text Surveys CHA is also leveraging eClinicalWorks to push surveys to their patients via text. “We send out around 6,700 text message each month with a link to a post-visit survey,” shared Aros. ” The surveys are available in English and in Spanish. It’s a win for everyone involved.

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Healthcare IT Today

FEBRUARY 24, 2020

Results from a new healthcare industry survey suggest that while payers and providers are somewhat at odds when it comes to data management, their strategies still have much in common. The survey in question was sponsored by Change Healthcare and the HealthCare Executive Group conducted by InsightDynamo.

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Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. The researchers added surveys to verify anecdotal evidence that patients like the AI solution.

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Healthcare IT Today

JULY 13, 2023

Experian Health’s recent report , “ The State of Patient Access: The Digital Front Door ,” explores the overall digital experience from both the patient and provider perspectives. In fact, the survey found nearly 40% of providers say staff shortages have been offset by technology improvements.

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Healthcare IT Today

AUGUST 22, 2023

The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults surveyed said healthcare was handled ‘extremely’ or ‘very’ well. Healthcare-specific robocalls are ubiquitous.

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Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

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Healthcare IT Today

JANUARY 22, 2023

News and Studies Amid the push for interoperability, data gaps persist, according to the inaugural State of Interoperability report from Health Gorilla , a health information network. This is despite the fact that 65% of survey respondents saying they believe patients should own their data.

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Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

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Healthcare IT Today

JULY 12, 2021

In a recent clinical communications survey we did of the Healthcare IT Today community sponsored by Halo Health, we found some really fascinating insights into how healthcare organizations look at their clinical communication systems.

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Healthcare IT Today

JANUARY 10, 2024

This, coupled with national healthcare worker shortages, means that healthcare workers are feeling heightened patient volumes and stress levels. According to a recent report from the Centers for Disease Control and Prevention (CDC) and Vital Signs, nearly half (45.6%) of all healthcare workers surveyed said they often suffered from burnout.

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Healthcare IT Today

OCTOBER 19, 2023

According to Andrew Eye, CEO of ClosedLoop, the process led to success with 90% of the patients they worked with. One Brooklyn Health employed CipherHealth to automate outreach for an Equity Index Survey, with the goal of advancing health equity by amplifying the patient’s voice and reducing health disparities.

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Healthcare IT Today

FEBRUARY 28, 2020

New healthcare AI and Machine Learning research conducted by Healthcare IT Today suggests that many industry leaders are serious about adopting healthcare AI and machine learning tools and what’s more, that these technologies are being used as part of mission-critical efforts rather than one-off pilot tests.

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Healthcare IT Today

JANUARY 16, 2024

As we kick off 2024, we wanted to start the new year with a series of 2024 Health IT predictions. In any case, health systems will need to work to improve access to care – and can do so by offering integrated, personalized options. 38% told us that they’ve switched providers due to a negative billing experience.

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Healthcare IT Today

OCTOBER 21, 2022

Patients have more options for care providers than ever before, and a recent survey conducted by ModMed showed the majority of patients value digital engagement tools when selecting a care provider. And 61% of patients expect to make payments for their care online or through a digital app.

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Healthcare IT Today

JUNE 25, 2021

The data was fueled by survey insights gathered through the HIMSS Trust—a consortium of leaders across the healthcare and technology space. They presented trends and challenges from four key perspectives: Health Systems Patients Clinicians Payers […].

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Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. Patient relationship management platform Equiva unveiled its Connected Home Health Hub. News and Studies.

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Healthcare IT Today

MARCH 10, 2023

This user conference brings together Chief Experience Officers from multiple industries with healthcare playing a major part. However, my time at the Qualtrics X4 event really taught me how impactful listening to patients and employees can be to an organization. Just that simple mindset shift means you have different conversations.

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Healthcare IT Today

DECEMBER 9, 2021

Intrado recently administered a survey of College of Healthcare Information Management Executives (CHIME) members, including executives from a variety of leading healthcare organizations, about their patient engagement goals, wish lists and priorities for 2022.

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Healthcare IT Today

OCTOBER 20, 2022

As I think about my years in health IT, tech people have always been interested in automation. Plus, Stericycle just completed a big consumer survey so Dickson had great insights into how the market is reacting differently to automation now than it did in the past. It’s one of the beauties of many technologies.

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Healthcare IT Today

JULY 31, 2022

A survey of Surescripts users found an 8% increase in the use of electronic prescriptions for specialty medications in the first five months of 2022 compared to 2021. Primary care in particular seems to be suffering, as visit volumes have yet to return to their 2019 levels.

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Healthcare IT Today

MARCH 16, 2023

By failing to provide cross-channel and omni-channel experiences, they are unable to meet customer expectations, forcing them into live channels, and creating even more transactional, repetitive work for customer care employees. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

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Healthcare IT Today

OCTOBER 6, 2022

Staffing experts indicate that health care staffing levels are unlikely to return to pre-pandemic levels for at least five years. Those metrics leave leadership no alternative but to look to technology to augment the lack of staff. We all know health systems were hard hit by COVID-19 and left a lasting gap in the healthcare workforce.

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Healthcare IT Today

OCTOBER 20, 2023

A company survey showed it to be the service most desired by health plan clients. SDoH data is a major component of the information captured by Wellframe , a digital health management platform used by health plans. They supplement that interview with surveys and assessments.

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Healthcare IT Today

JANUARY 20, 2023

They also want their financial experience with a healthcare provider to mirror the convenient, “one-click” experience they’ve come to expect from other service sectors. In one survey, 90% of healthcare consumers said that a good financial experience is a deciding factor for returning to a provider. So interesting!

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Healthcare IT News - Telehealth

JUNE 25, 2019

For the month of April, we'll look at this trend from a variety of angles, including how hospitals, pharma organizations and payers can treat patients as customers, and how these healthcare consumers are cutting out traditional intermediaries through new D2C health and wellness businesses. Health IT implementation best practices.

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Healthcare IT Today

OCTOBER 18, 2023

In a health data quality survey of 83 healthcare professionals, conducted by Clinical Architecture, SDoH quality came out at the bottom of seven types of data they rated (pages 14, 24). Many organizations are issuing patient surveys using the Protocol for Responding to and Assessing Patients’ Assets, Risks and Experiences (PRAPARE).

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Healthcare IT Today

NOVEMBER 6, 2019

It’s becoming more common for consumers to use voice assistants for healthcare, but others are holding back due to privacy worries, according to the results of a new survey. The survey, which connected with 1,004 U.S. adults, was backed by AI vendor Orbita and conducted by Voicebot.ai.

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Healthcare IT Today

MAY 25, 2023

More practices are adopting RPM programs because of the increasing patient acceptance of virtual care models, widespread reimbursement from CMS as well as private payers and Medicaid plans , and decreased cost of connected devices. patients – 26.2% And, by 2025, more than 70 million U.S.

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Healthcare IT Today

DECEMBER 5, 2022

A recent report from Cigna indicated 60% of consumers expect their digital healthcare experience to mirror that of retail – and 50% say that one bad digital experience with a healthcare provider ruins the entire experience with that provider. Patient Access as a Use Case.

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David Chou

MARCH 5, 2019

According to the survey, only 21 percent of CIOs said they believed they were meaningfully involved in market-facing innovations and strategic departmental IT selections. More ominously, only 15 percent of CIOs surveyed (down 55 percent from the previous year) said the role of health system CIO was becoming increasingly strategic.

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Healthcare IT Today

FEBRUARY 1, 2024

Ninety percent of patients surveyed said that provider loyalty depends on the patient financial experience. Both can impact outcomes, costs, and the patient experience. The Survey is Short and Easy: Longer surveys are more likely to get abandoned. However, nearly one in seven U.S.

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Health Populi

OCTOBER 25, 2019

Taken together, these can be a toxic cocktail when not aligned for positive health behavior. Stress in America today crosses socioeconomic strata when it comes to health care costs several research studies have found that I cited, including surveys from the American Psychological Association and the Kaiser Family Foundation.

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