Why Is So Much “Patient Experience” Effort Focused on Financial Experience?
Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. “Even when workers reach their deductible, they may have to pay a percentage of the cost.”
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