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Patient experience: new perspectives on person-focused care

Healthcare IT News - Telehealth

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. From appointment booking to post-discharge follow-up, hospitals and health systems are striving to innovate and personalize the way people navigate their care journey. Health IT Investment: The Next Five Years.

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Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

Health Populi

Most doctors see the advantages of digital health tools like telehealth, consumers’ access to their health information, and point-of-care workflow solutions, the American Medical Association found in a survey of 1300 physicians, published in September 2022. Supports value-based care. Supports heath equity.

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Providence pivots digital consumer tools for COVID-19 response

Healthcare IT News - Telehealth

A recent IDC Health Insights presentation focused on health IT industry trends during and after the COVID-19 era. It examined some of tools and strategies that stand to gain ground in the months ahead as health systems build on lessons learned during the coronavirus crisis.

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HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

At that moment in the Twitterverse, it occurred to me that health IT as a consumer-facing industry was beginning to mainstream in America. Cramer’s pronouncement led to a tweetstorm where hundreds of tweeters in and outside of health/care talked back and with Cramer. Patient’s privacy and data security. Here’s what I wrote.

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AI: Patients Included

Health Populi

.” “The healthcare ecosystem and policy landscape must formally recognize patients as end-users and co-creators of AI,” Cordovano wrote to me in an e-mail exchange. Second , to keep humans in the loop, educating patients and providers on GenAI’s limitations such as the potential for hallucinations.

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“Complexity is Profitable” in U.S. Healthcare – How to Save a Quarter-Trillion Dollars

Health Populi

Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

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Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

.” Comfort with tech companies getting involved in health care services is now a viable scenario in health consumers’ minds, for nearly 50% of people. PwC also notes that most physicians (3 in 4) have recommended an app or digital tool to patients.