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Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). Mailing a paper check? That garners only 5% of patients’ preferences. The financial lives of patients in America continues to play out in U.S.

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A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

That’s the mantra coming out of this week’s annual Capitol Conference convened by the National Association of Benefits and Insurance Professionals (NABIP). health economy includes employers, unions, public sector plans and other groups as well as the Patient as Payor — thus prompting NABIP’s Bill of Rights.

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Should You Keep RCM in House or Leverage RCM As a Service?

Healthcare IT Today

Medical practices that have a great RCM leader that’s doing a great job making sure they’re paid every dollar they deserve are fine to do it in house. What happens when your medical billing staff leave and you’re faced with the challenging task of replacing them? However, what happens when that leader leaves?

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Patient experience and engagement were a trending topic at the recent HIMSS 2021 conference, a growing portion of panels and presentations focusing on patient billing, revenue cycle management, and health consumers’ financial literacy. Two-thirds of U.S.

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Bonus Features – July 30, 2023 – Amazon gets into the generative AI game, HIMSS plans to sell off the annual trade show, and more

Healthcare IT Today

News HIMSS is planning to sell its annual conference to Informa. consumers rate medical billing as challenging to understand , according to a recent survey from HealthLock. Fierce Healthcare confirmed the news as initially reported by Trade Show Executive. Nearly two-thirds (63%) of U.S.

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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service. I’m blogging live while attending HXD 2018 in Cambridge, MA, the health/care design conference convened by Mad*Pow, 26th and 27th June 2018.