2023, Medical Billing and Survey - Connected Health Pulse

Healthcare Bills, Affordability, and Self-Rationing Care Will Continue to Challenge U.S. Health Consumers in 2024

Health Populi

DECEMBER 1, 2023

consumers say they can’t afford to pay their medical bills on-time, based on the 2023 Consumer Survey from Access One, a financial services company focused on healthcare payments. Furthermore, one-third of consumers are not confident they could pay a medical bill of $500 or more. Two-thirds of U.S.

Medical Billing

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Health Populi

SEPTEMBER 27, 2023

health care’s negative-sum game, stakeholders who survive and win that game will have to deliver value-for-money, we learn from Trilliant Health’s 2023 Trends Shaping the Health Economy Report. A Debt.com survey out this weeks concludes that i nflation is making us sick, physically and financially — with 67% of U.S.

Primary Care

Primary Care Medical Billing Medicare Patient Experience

Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

APRIL 1, 2024

This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. Mailing a paper check?

Medical Billing

Medical Billing Patient Experience Connected Health

Bonus Features – September 24, 2023 – 72 percent of patients say affordability is the biggest challenge for paying medical bills

Healthcare IT Today

SEPTEMBER 24, 2023

While 57% of doctors think patients miss appointments due to insurance issues , and 34% think it’s lack of access to appointments, a Tebra survey found the real reasons that patients skip appointments are work conflicts, not feeling well, and facing transportation issues.

Medical Billing

Medical Billing EHR Medicare BioTech

The Healthcare Financial Experience is a Stressful One: the Convergence of our Medical, Retail, and Financial Lives

Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. adults ages 26 and over via an online study conducted in April and May 2023. Note the 58% of patients told Cedar that paying for a healthcare bill was stressful. Cedar polled 1,239 U.S.

Medical Billing

Medical Billing Mental health Patient Experience

Bonus Features – October 15, 2023 – 66% of orgs hit by cyberattacks report disruptions to patient care, 75% of Americans don’t trust AI in a care setting, and 26 more

Healthcare IT Today

OCTOBER 15, 2023

Half saw an increase in medical procedure complications, 57% experienced delays to procedures and tests, and 23% saw an increase in patient mortality. About 75% of Americans don’t trust AI in a healthcare setting , according to a Carta Healthcare survey. Intermountain Health chose ClearSense for data archiving.

EHR

EHR Medical Billing Healthcare IT Digital Health

Bonus Features – October 29, 2023 – 66% of patients prefer email or text for reminders about medical bills, 94% of clinicians said lack of timely access to insights within EHR impacts patient care, and 28 more

Healthcare IT Today

OCTOBER 29, 2023

Studies and Surveys Nearly 80% of patients say the billing experience is important when choosing a provider , according to a report from Salucro Healthcare Solutions. Additionally, two-thirds of patients said they prefer text or email reminders about their bills, while demand for contactless payments has doubled in two years.

EHR

EHR Medical Billing Healthcare IT Pharmaceuticals

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

JULY 24, 2023

consumers, found in the latest Beryl Institute-Ipsos Px Pulse survey published for July 2023. GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99

Free healthcare

Free healthcare Telehealth Medical Billing Primary Care

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

Healthcare IT Today

APRIL 2, 2023

” Incredible Health’s 2023 State of US Nursing Report found that 80% of nurses plan to remain in the healthcare industry until retirement – though an even greater number, 84%, worry that the industry isn’t doing enough to address poor pay, understaffing, and burnout.

Nursing

Nursing Medical Billing Primary Care EHR

Bonus Features – June 11, 2023 – Amazon adds FHIR APIs, NYU and NVIDIA along with Mayo and Google collaborate on generative AI, and more

Healthcare IT Today

JUNE 11, 2023

Half of Americans (52%) said paying medical bills is stressful , according to an HPS/PayMedix survey. Thirty percent of Americans have had to dip into their savings to pay medical bills, while 17% have delayed payments. Awards Data aggregator Inovalon earned a 2023 Great Place to Work certification.

FHIR

FHIR Medical Billing Healthcare IT Interoperability

The Latest KFF Poll on Consumer Experiences with Health Insurance Speaks Volumes About Patients’ Administrative Burden

Health Populi

JUNE 26, 2023

The 2023 Kaiser Family Foundation Survey of Consumer Experiences with Health Insurance updates our understanding of and empathy for insured peoples’ Patient Administrative Burdens (PAB). adults 18 and over in February and March 2023 who had health insurance across different plan types. For this study, KFF polled 3,605 U.S.

Medical Billing

Medical Billing Mental health Patient Experience Medicare

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

JUNE 6, 2023

Two years later, Experian provides a look into The State of Patient Access: 2023. This results of the consumer and provider surveys combines those corporate interests, discussed in this report. You may know the name Experian as one of the largest credit rating agencies for consumer finance in the U.S.

Medical Billing

Medical Billing Telehealth Digital Health Medicare

Did you miss one? Five Aging and Health Tech blog posts March 2023

Aging in Place Technology Watch

APRIL 6, 2023

And it is fair to say that the applications of it are making its way into the world of older adults, this AARP article describes its uses for older adults in generating a letter to contest a medical bill. Start searching for recently surveyed data about individuals aged 75+. Even Bing and ChatGPT have lousy answers.

Medical Billing

Bonus Features – July 30, 2023 – Amazon gets into the generative AI game, HIMSS plans to sell off the annual trade show, and more

Healthcare IT Today

JULY 30, 2023

consumers rate medical billing as challenging to understand , according to a recent survey from HealthLock. In addition, 60% of survey respondents said privacy and identity theft were significant problems in healthcare. Nearly two-thirds (63%) of U.S.

Primary Care

Primary Care EMR Healthcare IT EHR

Flurry of AI, Partnerships, and New Features Announced at Epic UGM

Healthcare IT Today

AUGUST 23, 2023

Explaining Medical Bills. An AI-powered chatbot will be available in the future through Epic’s Hello World platform that will help explain complex medical bills to patients. Early response has been positive with some patients commenting how the generated responses are more empathetic than prior communications.

Medical Billing

Medical Billing Nursing EMR EHR

Checking the Pulse: Current Payment Technology Trends Impacting the Healthcare Industry and What to Expect in 2023

Healthcare IT Today

DECEMBER 2, 2022

In fact, 1 in 11 adults delay or go without medical care due to cost reasons, according to the National Health Interview Survey (NHIS). For the many patients who do seek out care, they are either surprised by the medical bill at the end of care or are confused about the amount they owe.

Patient Experience

Patient Experience Medical Billing Healthcare IT

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Healthcare IT Today

AUGUST 6, 2023

Nearly half (46%) of providers already have or plan to deploy large language models in their call centers , according to a survey from Hyro. According to an AdvancedMD survey of providers, 84% of patients are reporting stress levels that are higher today than they were in 2020.

EHR

EHR Interoperability RCM HIE

The Financial Toxicity of Health Care Costs: From Cancer to FICO Scores

Health Populi

MARCH 22, 2022

The agencies will also extend the time period before unpaid medical collection debt appears on credit reports from six months to one year, allowing consumers in medical debt to work with health care providers and plans to deal with debt before it is reported. As a result, most made major changes to their lifestyles and finances.

Medical Billing

Medical Billing Pharmaceuticals Health Policy

The Patient As the Payer: Self-Pay, Bad Debt, and the Erosion of Hospital Finances

Health Populi

SEPTEMBER 13, 2022

In the YouGov survey, most patients said they would be willing to pay more for quality of care, and nearly one-half would pay more for choosing the medical team for their care. Dr. Pearl’s perfect storm of 3 mega forces include, Healthcare inflation, expecting medical costs to grow by double-digits in 2023.

Nursing

Nursing Medical Billing Patient Experience

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Entering 2023, U.S. Our unifying human field theory starting off 2023 is being sick of being sick. Financial health beats physical health priorities entering 2023. We enter 2023 with home economics setting our tables as a context for our overall health and well-being. 2023’s journey toward value in health care.

Health Technology

Health Technology Mental health Digital Health Primary Care

The Wellness Market Shaped by Health at Home, Wearable Tech, and Clinical Evidence – Thinking McKinsey and Target

Health Populi

JANUARY 25, 2024

Note that social influencers, like celebrities and athletes, ranked at the bottom of the McKinsey survey (which was fielded in August 2023). Most consumers consider clinical proof to be important across all product categories, especially for over-the-counter medicines, vitamins and supplements, and beauty products.

Medical Billing

Making Healthcare Accessible: Empowerment This Medicaid Awareness Month

DrKumo Remote Patient Monitoring

MARCH 15, 2023

According to the National Health Interview Survey , approximately 30 million Americans were without health insurance in the first half of 2020, and around 43% of adults aged 19 to 64 had inadequate coverage as of mid-2022. To be eligible for Medicaid , individuals must meet certain income and asset criteria, which vary by state.

Public Health

Public Health Medical Billing HIPAA Mental health

The Women’s Health Gap Is Especially Wide During Her Working Years – Learning from McKinsey, the World Economic Forum, and AARP in Women’s History Month

Health Populi

MARCH 6, 2024

times greater than drugs pulled for men’s health risks between 1980 and 2023. AARP conducted the organization’s annual survey of the 2024 electorate for the November Presidential and down ballot elections. Health Populi’s Hot Points: More tightly focusing on the U.S. AARP polled 3,380 U.S.

Life Science

Life Science Mental health Medical Billing Pharmaceuticals

Experian Health Acquires Wave HDC, Immediately Enabling Real-Time, Single Inquiry Insurance Discovery/Verification at the Point of Patient Registration

Healthcare IT Today

DECEMBER 22, 2023

“We believe this integration will have a powerful impact for the healthcare industry, improving financial solvency and efficiencies for providers through more accurate medical billing, resulting in potentially more reimbursement, faster.” Originally announced November 30th, 2023

Medical Billing

Medical Billing Medicare healthcare technology Healthcare IT

The Health Consumer in 2024 – The Health Populi TrendCast

Health Populi

DECEMBER 20, 2023

Economy Inflation, a top-of-mind stress and concern for mainstream Americans in 2023, is easing as we enter 2024. There’s a sort of health care “shrinkflation” that has been shaping patients-as-payors of medical bills. adults had major, unexpected medical expenses in the past 12 months ranging from $1,000 to $1,999.

Mental health

Mental health Medical Billing Public Health Medicare

Connected Health Pulse

Healthcare Bills, Affordability, and Self-Rationing Care Will Continue to Challenge U.S. Health Consumers in 2024

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Trending Sources

Consumers Are So Over Their Paper Chase in Health Care Payments

Bonus Features – September 24, 2023 – 72 percent of patients say affordability is the biggest challenge for paying medical bills

The Healthcare Financial Experience is a Stressful One: the Convergence of our Medical, Retail, and Financial Lives

Bonus Features – October 15, 2023 – 66% of orgs hit by cyberattacks report disruptions to patient care, 75% of Americans don’t trust AI in a care setting, and 26 more

Bonus Features – October 29, 2023 – 66% of patients prefer email or text for reminders about medical bills, 94% of clinicians said lack of timely access to insights within EHR impacts patient care, and 28 more

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Bonus Features – April 2, 2023 – 63% of nurses say AI will cause a generational divide among nursing staff, 67% of consumers prefer electronic medical bills but 78% of providers still use paper, and more

Bonus Features – June 11, 2023 – Amazon adds FHIR APIs, NYU and NVIDIA along with Mayo and Google collaborate on generative AI, and more

The Latest KFF Poll on Consumer Experiences with Health Insurance Speaks Volumes About Patients’ Administrative Burden

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Did you miss one? Five Aging and Health Tech blog posts March 2023

Bonus Features – July 30, 2023 – Amazon gets into the generative AI game, HIMSS plans to sell off the annual trade show, and more

Flurry of AI, Partnerships, and New Features Announced at Epic UGM

Checking the Pulse: Current Payment Technology Trends Impacting the Healthcare Industry and What to Expect in 2023

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

The Financial Toxicity of Health Care Costs: From Cancer to FICO Scores

The Patient As the Payer: Self-Pay, Bad Debt, and the Erosion of Hospital Finances

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

The Wellness Market Shaped by Health at Home, Wearable Tech, and Clinical Evidence – Thinking McKinsey and Target

Making Healthcare Accessible: Empowerment This Medicaid Awareness Month

The Women’s Health Gap Is Especially Wide During Her Working Years – Learning from McKinsey, the World Economic Forum, and AARP in Women’s History Month

Experian Health Acquires Wave HDC, Immediately Enabling Real-Time, Single Inquiry Insurance Discovery/Verification at the Point of Patient Registration

The Health Consumer in 2024 – The Health Populi TrendCast

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