Remove 2021 Remove Patient Experience Remove Primary Care Remove Survey
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Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

Pharmacy Study, this year based on a survey of 13,378 pharmacy customers who filled a prescription between June 2019 and February 2020. Health consumers are embracing pharmacy-as-service-provider, Breem found in the survey, with increasing spending on the party of patient-payors. That’s the headline for J.D.

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New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

Health Populi

Rising costs, generational shifts, digital transformation, and fast-growing investments in new health care models and technologies are forcing change in the legacy health care, noted in the State of Consumerism in Healthcare 2021: Regaining Momentum , from Kaufman, Hall & Associates.

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While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

However, that ubiquity comes with its own set of market pressures…shifting from pandemic-responsiveness to market- and consumer- responsiveness, ” according to The new era of consumer engagement, Rock Health’s ninth annual Consumer Adoption Survey published 18 March. While virtual care is ubiquitous across the U.S.

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Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

This is according to a new annual report from research and consulting giant PwC entitled “Top health industry issues of 2021: Will a shocked system emerge stronger?” " Payers may wrestle with how to reimburse and, in some cases, provide virtual care.

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“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Health Populi

“Yes,” the company’s latest consumer survey found, details of which are discussed in a report published on their website. Unique to this study is the patient sample polled: Software Advice surveyed 876 patients in September 2023 to gauge their perspectives on wearable tech and health.

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Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. The survey was conducted online in June 2020 among 2,074 U.S. adults ages 50 to 80 years of age. AARP sponsored the poll. This engaging video features commentary with researchers from U-M.

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Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. The study was fielded between October 2020 and September 2021. All other plans landed at 73.