Chatbots and conversational AI offer help with finding care
Aging in Place Technology Watch
APRIL 12, 2023
Not surprisingly, a search for ‘chatbots and older adults’ reveals research studies targeting those aged 60+, startup investment, for example, Lena , which evolved into Lena Health for scheduling appointments , and a small study about what makes a compelling chatbot. For example, they can offer a step-by-step guide AND save staff labor.
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