Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. From PYMNTS.com , an essay that makes it clear that payments are an integral part of the customer experience.

Patient Experience 212

Patient Experience Medical Billing Health Information Telehealth 212

Healthcare IT Today

APRIL 22, 2022

For many years, patients have made it clear that they want their medical bills to be more predictable and more convenient. In fact, a new survey from InstaMed suggests that there is still a significant disconnect between what […].

Medical Billing 92

Medical Billing Patient Experience Healthcare IT 92

Health Populi

APRIL 1, 2024

This is also the time my research clock alarm goes off for an important annual report that describes the latest profile of the patient-as-payer in the U.S. The overall takeaway for patients in this study is that health care is disconnected from consumers, in the words of the JPM/InstaMed report. ‘Tis the season for J.P.

Medical Billing 203

Medical Billing Patient Experience Connected Health 203

Health Populi

SEPTEMBER 27, 2023

health care’s negative-sum game, stakeholders who survive and win that game will have to deliver value-for-money, we learn from Trilliant Health’s 2023 Trends Shaping the Health Economy Report. Now check out Trend 6 on Disintermediation — a growing supply side of retail- and home-based care providers.

Primary Care 240

Primary Care Medical Billing Medicare Patient Experience 240

Healthcare IT Today

DECEMBER 2, 2022

Improves the patient experience. Rising costs have placed more of the financial burden on patients. In fact, 1 in 11 adults delay or go without medical care due to cost reasons, according to the National Health Interview Survey (NHIS). Here are three trends we see on the horizon: .

Patient Experience 97

Patient Experience Medical Billing Healthcare IT 97

Mend

JULY 19, 2022

What are Current Patient Payment Trends? There are a few different trends for patient payments currently. As briefly mentioned above, one trend is that patients are increasingly responsible for a larger portion of their healthcare costs. Another trend is that more patients are using online payment options.

Medical Billing 97

Medical Billing Patient Experience Telehealth Telemedicine 97

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM 91

RCM Patient Experience Medical Billing Medicare 91