Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. Patients have been much more forthcoming than hospitals, the journalists have found. .”

Patient Experience 212

Patient Experience Medical Billing Health Information Telehealth 212

Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

Patient Experience 159

Patient Experience Medical Billing Health Policy 159

Health Populi

JUNE 6, 2023

This results of the consumer and provider surveys combines those corporate interests, discussed in this report. Start with the definition of patient access. What do people want from digital transformation for their health care experiences?

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Health Populi

MARCH 19, 2024

That’s the title of a new report that captures the results of a survey conducted in January 2024 among 1,516 employed Americans who received employer-sponsored health insurance. I’ve absorbed a lot of graphic and data visualizations, read countless peer-reviewed papers, and reviewed myriad PowerPoint decks.

Medical Billing 182

Medical Billing Pharmaceuticals Patient Experience Public Health 182

Healthcare IT Today

SEPTEMBER 7, 2022

Technology now plays a key role in buying behaviors, allowing patients unprecedented access to “shop” for services at their convenience. Health Catalyst, a data and analytics platform, presents the online marketplace as an opportunity for providers. When it comes to prescription medications, consumers demonstrate this hesitancy.

Medical Billing 133

Medical Billing Patient Experience Healthcare IT Health IT 133

Health Populi

SEPTEMBER 12, 2018

What does my doctor bill mean?” addresses medical bill literacy – the explanation of benefits wonkiness, the coinsurance and copayment concerns, and, simply put, what did the health insurance company cover? The consumer research was part of Accenture’s 2017 Customer Experience Payer Benchmark Survey of 10,000 U.S.

Medical Billing 54

Medical Billing Patient Experience 54

Mend

JUNE 8, 2022

To be included in this list, telehealth trends had to fulfill the following criteria: The trend must improve the quality of patient care It must improve patient engagement and access to care It should boost patient, provider, and staff satisfaction The trend must streamline workflows It should reduce waste and increase the revenue stream.

Telehealth 52

Telehealth Telemedicine Patient Experience Medical Billing 52