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Consumers Rank Healthcare Experiences in the Bottom-Third of All Industries – the ACSI 2021-2022 Index

Health Populi

While consumers’ satisfaction with inpatient care experiences improved a few points over the past year, health insurance and hospitals still fall in the bottom-third of all industries with which people interact, according to the American Customer Satisfaction Index (ACSI) Insurance and Health Care Study 2021-2022.

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. According to the online Merriam-Webster dictionary , the first use of the phrase “health insurance” occurred in 1901. Like speaking “American,” health insurance in the U.S.

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WSJ: Cigna, Humana exploring insurance mega-merger

FierceHealthIT

A health insurance megamerger is reportedly brewing. | The Wall Street Journal, citing people familiar with the matter, reported on Wednesday that payer giants Cigna and Humana are exploring a combination that could shake up the power dynamics of the industry.

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Personalizing Health Means Personalizing Health Insurance for Patient-Members – Learning from HealthEdge

Health Populi

” HealthEdge’s latest research into health consumers’ perspectives finds peoples’ satisfaction with their health insurance plans lacking, with members seeking easier access their personal health information, high levels of service, and rewards for healthy behaviors.

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Cerner Agrees To Share Patient Medical Records With Life Insurance Industry Intermediary

Healthcare IT Today

Cerner has struck a deal in which it will let a life insurance industry data vendor access patient records. Under the terms of the deal, risk management and digital services vendor MIB will be able to offer life insurance industry players access to 54 million patient medical records, as well as 5,400 patient portals.

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Health Insurance in Aisle 3: Why a Grocery Chain is Working on Medicare

Health Populi

What kind of organization would be behind this campaign: a healthcare navigator company, an insurance company, or a social services agency? It is, specifically, Midwest Heritage, Hy-Vee’s banking, insurance and investments subsidiary, that will implement the Medicare Aisle program.

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Patients, Nurses and Doctors Blame Health Insurers for Increasing Costs and Barriers to Care

Health Populi

Most patients, nurses and doctors believe that health insurance plans reduce access to health care which contributes to clinician burnout and increases costs, based on three surveys conducted by Morning Consult for the American Hospital Association (AHA). We must shift our True North mantra for improving health care in the U.S.

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