article thumbnail

Telemedicine, enabled with responsible AI, can improve the patient experience

Healthcare IT News - Telehealth

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

article thumbnail

“Complexity is Profitable” in U.S. Healthcare – How to Save a Quarter-Trillion Dollars

Health Populi

Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. Oliver, Baptist Health. THE PROBLEM.

article thumbnail

Health IT Trends that Deserve More Attention

Healthcare IT Today

But in a time when our industry is facing high staff overtime and burnout, there’s simply no way that we can be aware of everything happening in health IT. This then results in certain topics being neglected – regardless of their quality and how much you would personally like to see them trend.

Health IT 105
article thumbnail

Featured Health IT Job: EPIC ASAP Analyst

Healthcare IT Today

They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patientsexperiences. If this looks like a position that would interest you, check out the full details for the job and how to apply.

Health IT 102
article thumbnail

Featured Health IT Job: Healthcare Data Analyst

Healthcare IT Today

Here’s a description of the position: New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State Department of Health to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State.

Health IT 133
article thumbnail

How to Discover Better Insurance Coverage, Together

Healthcare IT Today

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. The following is a guest post from Inovalon.

RCM 128