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Health center's makeshift telehealth OK, but now is building something grand

Healthcare IT News - Telehealth

Bee Busy Wellness Center in Houston, Texas, like other health centers across the country, struggled with efforts to offer telehealth services to patients when the COVID-19 pandemic hit. The proposal included adding training for staff to use the system and offering access to send secure data to patients via hightail, he said.

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Rural Watauga Medical uses telehealth to care for twice the typical number of patients

Healthcare IT News - Telehealth

Part of Appalachian Regional Healthcare System, Wautaga Medical Center in rural Boone, North Carolina, already was busy before COVID-19 hit, and leadership knew their current hospitalist staff could not handle the onslaught of patients coming through during the pandemic. THE PROBLEM. Lisa Kaufmann, Appalachian Regional Healthcare System.

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Provider burnout rates have leveled off, says KLAS report

Healthcare IT News - Telehealth

Most of the measured contributors to burnout have become less prevalent than they were at the start of the COVID-19 pandemic, according to a new Provider Burnout and the EHR Experience report from the KLAS Arch Collaborative. "Providers also were less likely to report feeling burned out," the KLAS researchers found.

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Telehealth Technology Helps Prevent Nurse Burnout — Here’s How

AMD Telemedicine

Long hours, poor work-life balance, lack of mental healthcare, increases in verbal and sometimes physical attacks by patients, and lack of support from leadership have all been cited as contributing factors. New technology in telehealth should be easy to use and mimic in-person interactions to fit within the routines of everyone involved.

Nursing 78
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St. Luke's University Health proves telehealth is as good as in-person care

Healthcare IT News - Telehealth

"We had multiple platforms in place so it was important that we could find a solution that worked within our EHR, to make the process simpler for our care team members and would be sustainable for the long term. Luke's decided on telehealth vendor Amwell and the digital health subsidiary of Amwell, SilverCloud Health.

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Q&A with CIO Ray Lowe, Part 2: “It’s a lot of Communication, Training and Support.”

Health System CIO

Source: Q&A with CIO Ray Lowe, Part 2: “It’s a lot of Communication, Training and Support.” With our thought leadership and partnerships, we can think through how to solve many complex problems,” he said during a recent interview. One of the early lessons learned in training physicians on video visits?

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Upstate Medical University decreases no-shows by 59% with telehealth, which patients love

Healthcare IT News - Telehealth

Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. Documentation and billing still were to be completed within the EHR.” THE PROBLEM.