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Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms

Healthcare IT Today

While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcare organizations. The most frustrating part of the experience for me was that I knew there was a better way.

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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

Healthcare IT News recently compiled a comprehensive list of these vendors with detailed descriptions. The direct-to-consumer platform allowed Cincinnati Children's Hospital to address a problem it was seeing with access to telehealth – the ability for a patient to initiate a telehealth visit request for a minor illness or injury.

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Nextech Announces Acquisition of TouchMD, Enhancing Specialty Practice Patient Experience

Healthcare IT Today

With this acquisition, TouchMD combined with Nextech’s platform enhances both the digital and in-person patient experience and clinical experience for specialty practices. Together we can make it easier than ever before to work with patients and create great, meaningful experiences.”. About TouchMD.

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Athenahealth launches new EHR-embedded telehealth tool

Healthcare IT News - Telehealth

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners. Twitter: @kjercich.

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TeleVox Acquires Odeza Patient Engagement Business from Ensemble Health Partners

Healthcare IT Today

“We welcome Odeza into the TeleVox family and the acquisition of their patient engagement business aligns with our 30-plus year commitment to providing tailored communication solutions that improve the patient experience and make TeleVox the industry leader,” said Vik Krishnan, President at TeleVox. “By

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From Wait Times to Real-Time: Assort Health Secures $3.5 Million to Scale First Generative AI for Healthcare Call Centers

Healthcare IT Today

According to McKinsey & Company’s 2021 research , one-quarter of the United States’ healthcare costs are spent on healthcare administration, and tens of billions on patient services such as call centers. For more information or to schedule a demo, visit assorthealth.com. ” added Wang.

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Weekly Roundup – August 19, 2023

Healthcare IT Today

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Psychiatrist Dr. Geoff Frost struggled to encourage pediatric patients with spinal muscular atrophy to do their necessary exercises.

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