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The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Health Populi

Year 3 into the COVID-19 pandemic, health citizens are dealing with coronavirus variants in convergence with other challenges in daily life: price inflation, civil and social stress, anxiety and depression, global security concerns, and the safety of their families. Another health risk is medical debt. Those of us in the U.S.

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The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health. Experian surveyed 1,000 consumers in September 2017 for this study.

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Benefit Cost Increases Overwhelm Flat Wages for Most in US: Pew

Health Populi

Health Populi’s Hot Points: Of course, one of the objectives of the Affordable Care Act was to help nudge healthcare toward affordability. Here’s evidence from a new Bankrate survey which had a question regarding women’s concerns about healthcare, shown in the table.