Connected Health, Patient Experience, Strategy and Telehealth

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. Clinicians’ feeling burnout is the top morale challenge facing U.S. How to move forward? BDO asks and answers.

Primary Care

Primary Care Patient Experience EHR Health Data

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

Telehealth has increased access to mental health services, I’ve highlighted this Mental Illness Awareness Week here in Health Populi. But telehealth has also emerged as a preferred channel for routine health care services, we learn from J.D. Power’s 2022 Telehealth Satisfaction Study.

Telehealth

Telehealth Mental health Nursing Primary Care

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

FEBRUARY 12, 2019

Just as we experienced “e-business” departments blurring into ecommerce and everyday business processes, so is “telehealth” morphing into, simply, health care delivery as one of many channels and platforms. Telehealth and virtual care are key education topics and exhibitor presences at HIMSS19.

Telehealth

Telehealth EMR Medical Billing Mental health

Cybercriminals seek to take advantage of rapid telehealth scale-up

Healthcare IT News - Telehealth

OCTOBER 28, 2020

The massive expansion of telehealth services in response to the pandemic is likely to change the way bad actors target data. A new report from Booz Allen Hamilton notes that telehealth security is a patient-safety issue, considering the potentially catastrophic risks that come with service disruptions and device failures.

Telehealth

Telehealth Healthcare Cybersecurity Telemedicine Healthcare IT

Cerner, Xealth simplify digital tool orders for telehealth, remote patient monitoring

Healthcare IT News - Telehealth

DECEMBER 11, 2020

The tool enables clinicians to see an array of digital therapeutics and apps in the Cerner EHR, assess their cost and clinical value, and prescribe them for patients from within their workflows. Among the tools on offer via Xealth's platform: Babyscripts, Glooko, SilverCloud Health, Welldoc and others.

Telehealth

Telehealth EHR Digital Health Leadership

Telehealth Visits Can Improve Revenue, But They’re No Cornucopia

Healthcare IT Today

NOVEMBER 9, 2022

In the Spring of 2020, a number of institutions—health, education, judicial, and others—went through a wrenching technological transformation: To prevent the spread of COVID-19, they took refuge online. Clinical sites that had long ignored the appeals of telehealth advocates suddenly adopted virtual visits. Improved workflows.

Telehealth

Telehealth Mental health Medicare Telemedicine

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Health Populi

APRIL 16, 2024

Telehealth happens across the U.S. Due to the collective ethos in the community, gun safety has been addressed as a public health issue, and the health care system and employers are committed to assuring cybersecurity and the protection of individuals’ health data. Regional centers of excellence naturally go national.

HC

HC Mental health Public Health Primary Care

Fresenius Connected Health: Improving Patient Care Through New Technology

Lloyd Price

OCTOBER 10, 2018

Fresenius Medical Care North America (FMCNA) is adopting and supporting new Connected Health technologies that empower patients to monitor, collect, and share health and treatment data with their physicians and care providers. Connected Health and new technologies in health care don’t come without concerns and risks.

Connected Health

Connected Health Health Technology Telemedicine Leadership

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

FEBRUARY 4, 2024

At the same time, health system leaders in the study cite three key strategies topping their list, including the need to grow revenue, recruit and retain staff ( think: burnout ), and reduce costs. Collaboration can help insure as well as assure health. These trends began to take hold in the U.S.

Primary Care

Primary Care Medicare Medical Billing Public Health

Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

AUGUST 9, 2021

Consumer experiences (CX) were not uniformly terrific, especially with an increasingly anxious patient dealing with a stressed provider system. As “patient engagement” emerges as a top priority for U.S.

Life Science

Life Science Patient Experience Digital Health Health Data

Providence pivots digital consumer tools for COVID-19 response

Healthcare IT News - Telehealth

APRIL 14, 2020

A recent IDC Health Insights presentation focused on health IT industry trends during and after the COVID-19 era. It examined some of tools and strategies that stand to gain ground in the months ahead as health systems build on lessons learned during the coronavirus crisis.

Patient Experience

Patient Experience Public Health Connected Health Telehealth

“Talk to me, Teladoc”

Health Populi

MARCH 1, 2022

At the same time, the pandemic fostered growing experience with and appreciation for virtual care platforms and on-ramps to health care when needed. Patients have come to accept telehealth in their health care workflows when they value virtual care’s virtues: convenience, access, availability among other features.

Telehealth

Telehealth Medical Technology Patient Experience Connected Health

The ROI on Virtual Care – Thinking About Value and Future Prospects With the AMA

Health Populi

MAY 25, 2021

For telehealth, that S-curve has had a very long and fairly flat front-end of the “S” followed by a hockey stick trajectory in March and April 2020 as the COVID-19 pandemic was an exogenous shock to in-person health care delivery. health citizens. health citizens.

Telehealth

Telehealth Digital Health EHR Medical Technology

The next investment priorities for telehealth, RPM and connected health

Healthcare IT News - Telehealth

NOVEMBER 15, 2021

When it comes to the COVID-19 pandemic and health IT, if there's just one thing that everyone can agree on, it's that telehealth has gone mainstream. These factors shot telehealth and related technologies and services like connected health and remote patient monitoring through the stratosphere.

Connected Health

Connected Health Telehealth Telemedicine Leadership

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

SEPTEMBER 10, 2019

Philips surveyed health care professionals and consumers living in 15 countries, from North America to Asia, and found that these health systems share one over-arching objective: to provide quality care with improved experiences for both patients and healthcare professionals.

Interoperability

Interoperability Digital Health Patient Experience Health Data

“Your care, your way:” Learning from the Philips Future Health Index 2023

Health Populi

APRIL 18, 2023

That was in the midst of the fast-pivot toward virtual care and telehealth on-ramps welcomed by both clinicians and patients. Here’s what I wrote about the 2020 FHI , research conducted in the thick of the COVID-19 pandemic.

Telehealth

Telehealth Primary Care Mental health Digital Health

The Digital Consumer, Increasingly Connected to Health Devices; Parks Associates Kicking Off #CES2021

Health Populi

JANUARY 11, 2021

But the coronavirus era also saw broadband households spending more on connecting health devices, with 42% of U.S. consumers owning digital health tech compared with 33% in 2015, according to research discussed in Supporting Today’s Connected Consumer from Parks Associates. In 2020, the COVID-19 pandemic drove U.S.

Connected Health

Connected Health Digital Health HIPAA Telemedicine

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

JANUARY 30, 2019

Whether a menu of care options including virtual health to access specialists across the U.S., post-hospital virtual visits, or hospital care at-home, a majority of Americans supports a new era of care delivery, as PwC coins the broad landscape of telehealth.

Digital Health

Digital Health FHIR Connected Health Telehealth

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Health Populi

FEBRUARY 29, 2024

Health Populi’s Hot Points: Some of that evidence is being generated right now through the deployment of care at home channeled through Best Buy Health, which Deborah Di Sanzo discussed in the webinar.

EHR

EHR HIPAA Digital Health Interoperability

Health Data Unbound Virtual Conference

E-CareManagement

JUNE 27, 2021

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience. Robert Havasy, Senior Director, Connected Health, HIMSS.

Health Data

Health Data Interoperability HIPAA Public Health

Health Data Unbound Virtual Conference

E-CareManagement

OCTOBER 19, 2020

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience. Robert Havasy, Senior Director, Connected Health, HIMSS.

Health Data

Health Data Interoperability HIPAA Public Health

Hospitals Work to Address Customer Experience Gap With Consumers, Kaufman Hall Finds

Health Populi

JUNE 25, 2018

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. The company’s 2018 State of Consumerism in Healthcare report is out, subtitled, “Activity in Search of Strategy.”

Nursing

Nursing Patient Experience Telehealth Connected Health

2019: Healthcare IT gains new ground

Healthcare IT News - Telehealth

NOVEMBER 27, 2019

Enhancing the patient experience with technology. This month, our coverage will continue a special focus on the patient experience. We'll talk to the thought leaders and first-movers reimagining the how and where of patient-friendly tech, and report on ways to activate, if not delight, the people they treat.

Healthcare IT

Healthcare IT EHR Meaningful Use Interoperability

The Goal of RPM is Management, Not Monitoring

Healthcare IT Today

MAY 25, 2023

Together with the innovation in reimbursement models for remote patient monitoring, a path to adoption of RPM as a core component of medical management of health conditions emerged. When physicians were unable to see patients in person, telehealth and RPM became a necessary capability not a nice-to-have.

EMR

EMR Interoperability Primary Care Telehealth

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. Here’s another lens on the Optum health consumer data.

Digital Health

Digital Health Telemedicine Primary Care Telehealth

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

SEPTEMBER 15, 2019

“Digital transformation” is the corporate strategy flavor of the moment across industries, and the health are sector isn’t immune from the trend. As this 13th year of the annual Health 2.0 This week, Health 2.0 2019 will feature examples of all of these technologies and services.

Digital Health

Digital Health HIPAA EHR Nursing

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

MARCH 17, 2021

The bar chart from Kaiser Family Foundation’s look into mental health in 2020, illustrates that pandemic mental health reality, that over one-half of people between 18 and 24 reported symptoms of anxiety or depression during the public health crisis, with the incidence of feeling anxious or depressed declining with age.

Mental health

Mental health Public Health Mobile Health Health Information

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

Health Populi

AUGUST 22, 2019

price transparency, strategic pricing, multiple access points) to Tier 4 at the bottom, where a provider isn’t working on consumer-oriented strategies to help succeed in the current environment. The Index bakes in four scores: access, experience, pricing strategy, and consumerism infrastructure.

Patient Experience

Patient Experience Connected Health Digital Health Telehealth

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

JANUARY 20, 2019

He’s part of Philips’ leadership team, and as such design informs corporate strategy at the company. I was grateful to Sean for spending time with me at CES 2019 in Las Vegas to brainstorm the role of design in health/care. The person who leads that macro design ethos and workflows at Philips is Sean Carney.

Patient Experience

Patient Experience Digital Health Leadership Medical Technology

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

Health Populi

APRIL 29, 2018

.” I interpret this to mean that, in gaining perspective from “elevated ground,” we can both manage risk (the defensive play in Von Clausewitz’s strategic thinking) as well as operating with “separate masses” on multiple fronts (in the offensive strategy).

Medical Technology

Medical Technology Patient Experience Connected Health Health Policy

Health Information Security – My Interview with Richard Kaufmann, CISO of Amedisys – Part 1: Origin Stories, the Security Ecosystem, and the Start Line

Health Populi

APRIL 28, 2024

looking back and looking forward to the future of cybersecurity in health care and some wisdom to help us manage that future world of risks. As a patient moves through the continuum of care, we understand and value that our patients’ experiences are private. Finally, we’ll post the last third of our conversation.

Health Information

Health Information Nursing Healthcare Cybersecurity Patient Experience

Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

DECEMBER 3, 2015

We knew that we needed to use technology to help support this relationship and not replace it”, explains Sumbul Desai, Medical Director ClickWell Care and Vice Chair of Strategy and Innovation in the Department of Medicine at Stanford University School of Medicine. “The average age of a ClickWell patient is 36 years old.

Primary Care

Primary Care EMR Patient Experience Connected Health

Remote patient monitoring helps Baptist Health achieve zero readmissions with COVID-19 patients

Healthcare IT News - Telehealth

APRIL 14, 2021

In late 2019, Baptist Health's home care team began piloting Current Health's remote care platform to manage CHF and COPD patients, with the goal of improving patient experience and quality of care by lowering the hospital readmission rate. MARKETPLACE. Click here to read the special report.

Remote care

Remote care Patient Experience Healthcare IT Connected Health

Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Health Populi

APRIL 10, 2018

(See the Hot Points , below, for how these patient life-flows are being met by innovative providers both inside and outside the healthcare system). I divulged that my favorite supermarket chain is Wegmans (who is not a client of THINK-Health).

EHR

EHR Health IT Patient Experience HIPAA

Hims and Hers and Hearts – Cardiology Blurs Into DTC Retail Health

Health Populi

AUGUST 7, 2023

Heart disease is the #1 cause of death for men worldwide, so Hims seeks this heart-health mission as core to its growth and mission. ED symptoms can precede cardiovascular disease by two to three years in advance, and with that in mind, this strategy for Heart Health by Hims was born.

Digital Health

Digital Health Patient Experience Health Information Pharmaceuticals

Connected Health Pulse

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Trending Sources

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Cybercriminals seek to take advantage of rapid telehealth scale-up

Cerner, Xealth simplify digital tool orders for telehealth, remote patient monitoring

Telehealth Visits Can Improve Revenue, But They’re No Cornucopia

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Fresenius Connected Health: Improving Patient Care Through New Technology

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Providence pivots digital consumer tools for COVID-19 response

“Talk to me, Teladoc”

The ROI on Virtual Care – Thinking About Value and Future Prospects With the AMA

The next investment priorities for telehealth, RPM and connected health

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

“Your care, your way:” Learning from the Philips Future Health Index 2023

The Digital Consumer, Increasingly Connected to Health Devices; Parks Associates Kicking Off #CES2021

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Health Data Unbound Virtual Conference

Health Data Unbound Virtual Conference

Hospitals Work to Address Customer Experience Gap With Consumers, Kaufman Hall Finds

2019: Healthcare IT gains new ground

The Goal of RPM is Management, Not Monitoring

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

Health Information Security – My Interview with Richard Kaufmann, CISO of Amedisys – Part 1: Origin Stories, the Security Ecosystem, and the Start Line

Stanford’s ClickWell: Virtual Model for Primary Care

Remote patient monitoring helps Baptist Health achieve zero readmissions with COVID-19 patients

Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Hims and Hers and Hearts – Cardiology Blurs Into DTC Retail Health

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