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Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

Morgan’s InstaMed team to analyze health care payments data, describing the experiences of consumers, providers and payers in the Trends in Healthcare Payments Fourteenth Annual Report. The overall takeaway for patients in this study is that health care is disconnected from consumers, in the words of the JPM/InstaMed report.

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Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Health Populi

One half-of health care financial leaders plan to invest in technology to cut costs — and most believe that AI has the potential to re-define the entire finance function as they look to Leading the transformation, a study conducted by U.S. health finance leaders thinking about emerging technologies. Bank among U.S.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Survata conducted the study for Cedar among 1,607 online U.S. Healthcare Consumer Experience Study.

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Will Trade Data for (Cheaper) Health Care – USC’s View of the Future

Health Populi

health care system. As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens.

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Most Workers and their Employers Want to Receive Digital Healthcare On-Demand

Health Populi

Most employers and their workers see the benefits of digital health in helping make health care more accessible and lower-cost, according to survey research published in Health on Demand from Mercer Marsh Benefits. Only 6% of workers in this survey said they would not be willing to share their PHI for any reason.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

You may not know that the company has a significant footprint in health care and financial technology. This results of the consumer and provider surveys combines those corporate interests, discussed in this report. What do people want from digital transformation for their health care experiences?

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Despite Greater Digital Health Engagement, Americans Have Worse Health and Financial Outcomes Than Other Nations’ Health Citizens

Health Populi

The idea of health care consumerism isn’t just an American discussion, Deloitte points out in its 2019 global survey of healthcare consumers report, A consumer-centered future of health. The first chart illustrates patients’ use of tech and tools for health and fitness by country studied.