Consumer eHealth Engagement

MAY 1, 2017

Personalized Patient Experience. With the Accolade Health Assistant as the single point of contact for her family, Sarah is able to reach out to Harriet for guidance all along her and her family’s healthcare journeys. ” Patient Experience Journey.

Patient Experience 28

Patient Experience Nursing Connected Health HIPAA 28

Health Populi

FEBRUARY 19, 2019

Health Populi’s Hot Points: The health consumer conundrum on trust and “my” health/care data in our current world is that so much health-related data isn’t covered by HIPAA or in the medical claim or EHR. In the U.S.,

HIPAA 196

HIPAA Telehealth Digital Health Health Data 196

Health Populi

MARCH 4, 2018

Hospitals are falling short of consumers’ experience-expectations, Kaufman Hall explained in their 2017 State of Consumerism in Healthcare Report with the apt sub-title, “Slow Progress in Fast Times.”. Most consumers deem healthcare providers to be good data stewards , researchers from frog, the designer consultancy, found.

HIPAA 136

HIPAA Interoperability Digital Health Patient Experience 136

E-CareManagement

JUNE 27, 2021

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience. Robert Havasy, Senior Director, Connected Health, HIMSS.

Health Data 52

Health Data Interoperability HIPAA Public Health 52

E-CareManagement

OCTOBER 19, 2020

While there have been many events on interoperability and data sharing, what’s unique here is our focus on the BUSINESS rationale for health data sharing. • The bases of competition in healthcare are shifting to competing on quality, cost, and patient experience. Robert Havasy, Senior Director, Connected Health, HIMSS.

Health Data 52

Health Data Interoperability HIPAA Public Health 52

Health Populi

SEPTEMBER 10, 2019

Older people, in particular, would be more likely to use digital health tools if their clinicians recommend these technologies. Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care.

Interoperability 218

Interoperability Digital Health Patient Experience Health Data 218

Health Populi

FEBRUARY 12, 2018

The frequency of cybersecurity breaches in health systems is a risk factor eroding patient trust. To that end, it is interesting to note that Amazon is seeking a privacy professional experienced with HIPAA. Finally, healthcare costs are top-of-mind for patients in the U.S.

HIPAA 120

HIPAA EHR Patient Experience Health Information 120

Health Populi

FEBRUARY 9, 2019

A few topics that pique my interest address benefits for people and their pets, AI for everyday peoples’ health, and the assertively (spot-on) titled session, “don’t build more healthtech without asking patients first.”. Patient’s privacy and data security. The fact is that HIPAA may not cover all of these data flows.

Health IT 209

Health IT EHR RCM HIPAA 209

Health Populi

MARCH 10, 2020

I haven’t yet read all 1,244 pages of the Rule, but I gleaned sections on consumer privacy which underpins one of my two pillars on what’s a Health Citizen (FYI, as described in HealthConsuming , the second feature is health care as a civil right in a nation providing universal health care).

Digital Health 348

Digital Health Health Data HIPAA Mental health 348

Health Populi

SEPTEMBER 15, 2019

.” We’re at a turning point in the post-Facebook/Cambridge Analytica and Equifax breach environment, where patients and consumers still believe their health care providers and doctors are their most-trusted data steward. Deven and Vince will teach me more on this evolving challenge that touches all of us.

Digital Health 184

Digital Health HIPAA EHR Nursing 184

Health Populi

NOVEMBER 12, 2019

At least 150 Google employees already have access to much of the data on tens of millions of patients, according to a person familiar with the matter and the documents.” ” While Google is a well-known brand and customer experience for most people, Ascension Health may not be as familiar an organization.

BioTech 160

BioTech Medical Billing HIPAA Health Information 160

Health Populi

JULY 11, 2018

Healthcare is getting connected in the emerging Internet of Healthy Things, within the legacy healthcare system and at home via remote health monitoring, on our bodies via wearable tech, and on the move in our connected cars (see this post in Health Populi for more on the car as the third healthcare space).

Connected Health 120

Connected Health Health Information Patient Experience HIPAA 120

Health Populi

MARCH 2, 2021

The coronavirus pandemic accelerated digital transformation of organizations, including health care providers.

Digital Health 436

Digital Health Mental health Health Data Telemedicine 436

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

Health Technology 156

Health Technology Mental health Digital Health Primary Care 156

Consumer eHealth Engagement

OCTOBER 23, 2018

Although there is excitement around voice health, innovators are working to remove speed bumps to accelerate adoption: Addressing Privacy/Security. Several organizations are anxiously awaiting for HIPAA compliant voice devices. Educating Patients about Voice. A few presenters admitted that patients do not know what they can ask.

Pain management 28

Pain management Health Technology mHealth Patient Experience 28

Health Populi

APRIL 10, 2018

(See the Hot Points , below, for how these patient life-flows are being met by innovative providers both inside and outside the healthcare system). I divulged that my favorite supermarket chain is Wegmans (who is not a client of THINK-Health).

EHR 203

EHR Health IT Patient Experience HIPAA 203

Health Populi

JANUARY 18, 2021

Remember the bulky Holter monitors worn at the waist to gather data about The AT-Patch from ATsens won an honoree award at CES 2021 , transforming the form factor and streamlining the patient experience of collecting electrocardiogram data over time.

Digital Health 182

Digital Health Public Health Life Science Patient Experience 182

Health Populi

JULY 1, 2019

There could be a similar discussion around how the players in the health care system are evolving. Would you have thought about your health care record’s stewardship for a second when you were at your health care provider 15 years ago, hastily signing a HIPAA form? Not really.

Pharmaceuticals 216

Pharmaceuticals HIPAA BioTech Patient Experience 216

Health Populi

JANUARY 10, 2019

Mom-generated data flows to a HIPAA-compliant platform which informs OB/GYNs about their patients’ progress. For the clinician, the program benefits workflow, patient engagement, and risk management. For low-risk mothers, BabyScripts can empower self-care and unneeded trips to the doctor.

Digital Health 240

Digital Health HIPAA Mental health Patient Experience 240

Health Populi

DECEMBER 25, 2018

As consumers take on more self-care through apps, remote monitoring at home, and using social networks for health, people are also becoming more aware of these interactions creating data points. So much of these data flows aren’t covered by HIPAA. Congress’s greater attention to Big Tech’s privacy gaffes and gaps.

Mental health 260

Mental health Primary Care Pharmaceuticals Telehealth 260