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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Nowhere in the top 10 most commonly provided digital tools is one for price transparency, cost comparing or cost estimating. .

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Despite Greater Digital Health Engagement, Americans Have Worse Health and Financial Outcomes Than Other Nations’ Health Citizens

Health Populi

Health Populi’s Hot Points: A plurality of other nations’ health citizens would be keen to access these tools — especially, to evaluating quality and satisfaction rankings. health care is Americans’ growing financial exposure to first-dollar costs as patients continue to morph into medical bill payors.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. 50% want clearer, easier-to-understand medical bills.

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

Kroger will expand its food-as-medicine platform, deploying tele-nutrition with registered dietitians and growing evidence-base for prescribing a Mediterranean (or DASH) diet for heart-health, among other eating styles. Growing adoption of “broad-spectrum” self-care – including digital health tools.

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In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies.