Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 212

Patient Experience Medical Billing Health Information Telehealth 212

Health Populi

APRIL 1, 2024

This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. That garners only 5% of patients’ preferences.

Medical Billing 203

Medical Billing Patient Experience Connected Health 203

Health Populi

MARCH 13, 2019

most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services. racial and ethnic minority consumers were better informed that whites over time, and people with more education also saw more of the quality information).

Digital Health 256

Digital Health Health Policy Medical Billing Interoperability 256

Health Populi

OCTOBER 6, 2019

As patients have taken on more financial responsibility for first-dollar costs in high-deductible health plans and medical bills, hospitals and health care providers face growing fiscal pressures for late payments and bad debt. But consumers-as-patients don’t feel like health care today feels much like a Prime experience.

Medical Billing 178

Medical Billing BioTech Patient Experience Mental health 178