Article, Leadership and Patient Experience

Rising Prices and Staffing Shortages: The Need for a Positive Patient Experience in Healthcare

Healthcare IT Today

MAY 4, 2023

The following is a guest article by Branden Neish, Chief Product & Technology Officer at Weave In the midst of a global pandemic and a looming economic recession, the healthcare industry has faced a multitude of challenges. Staffing shortages have put a strain on healthcare practitioners, leading to increased workloads and longer hours.

Patient Experience

Patient Experience Leadership Healthcare IT

Health IT Industry Outlook Survey Reveals Six Key Leadership Trends for 2019

Electronic Health Reporter

MARCH 20, 2019

42 percent of health IT leaders rate updating technology to improve the patient experience as the top objective for 2019, followed by measuring improvement in patient care (33 percent). Coinciding with this pivotal focus on empowering the patient care journey, 45 percent of respondents […].

Leadership

Leadership Health IT Patient Experience Interoperability

A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

FEBRUARY 27, 2024

In addition to highlighting the Patient’s Bill of Rights, NABIP’s keynotes and general sessions will speak to similar topics being brainstormed at VIVE this week — including mental health, maternal health, pharmacy and prescription drugs (pricing, PBMs), population health, and Medicare and Medicaid innovations.

HIPAA

HIPAA Public Health Leadership Mental health

Safety Leadership: Overcoming & Avoiding Bias

Christina's Considerations

AUGUST 9, 2019

Earlier this year I wrote an article for healthcare professionals on safety leadership. The idea is that scientific methods, standardization and reliability are not enough to reduce error and failure. Sometimes human performance in the actual environment of care is.

Leadership

Leadership Patient Experience

Three Ways Enterprise Visibility and Automation Benefit Staff and the Patient Experience

Healthcare IT Today

FEBRUARY 9, 2023

The following is a guest article by Scott Hondros, Vice President of Professional Services at CenTrak. While their increased retirement has been anticipated, the associated timing compounded staffing challenges within the healthcare industry and left leadership seeking solutions.

Patient Experience

Patient Experience Leadership Nursing Healthcare Innovation

Key Skills and Qualifications for a Successful Career in Health IT and How They’ve Evolved with Advancements in Healthcare Technology

Healthcare IT Today

JANUARY 23, 2024

Tom Liddell, CEO at Harmony Healthcare IT A successful career in health IT leadership requires a unique blend of technical expertise, regulatory knowledge, and strong communication skills. Being academically strong greatly contributes to a healthcare leadership mindset. So many great insights here!

healthcare technology

healthcare technology Health IT Leadership Interoperability

Transforming Chronic Care Management: A Comprehensive, Technology-Driven Approach

Healthcare IT Today

FEBRUARY 22, 2024

The following is a guest article by Kevin Riley , CEO and President at Zyter|TruCare In an era dominated by the complex challenges of chronic diseases, which account for approximately 90% of healthcare costs , a strategic approach to chronic care management (CCM) is essential.

Patient Experience

Patient Experience Mental health Leadership Mobile Health

Are You Ready to Move from Health System to Health IT Vendor?

Healthcare IT Today

JANUARY 17, 2024

In this article I interview three high-level executives who made the transition from the clinical IT setting—running hospitals—to digital IT settings that develop health apps and services. ” Find a vendor that looks well-positioned to further your main goal: for instance, to improve the patient experience.

Health IT

Health IT Leadership Digital Health Patient Experience

Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For

Healthcare IT Today

JANUARY 30, 2023

Several surveys about the online patient experience were recently released. It won’t surprise anyone who follows healthcare professionally—or who has used a healthcare portal—that patients are frustrated and disappointed. patients about their patient experience.

Patient Experience

Patient Experience EHR EMR Connected Care

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. This article summarizes the key findings in that study.

EHR

EHR Patient Experience Nursing EMR

Intelligent Communication: The Key to Retaining Nursing Staff

Healthcare IT Today

APRIL 21, 2023

The following is a guest article by Jim Larrison, Co-Founder & CCO at Firstup Three years after the start of the pandemic, nurses are beyond burnt out. Less than half of the nurses that respond believe that their organization effectively cascades information down from leadership to staff – which can ultimately erode trust.

Nursing

Nursing Leadership Patient Experience Healthcare IT

Putting Healthcare Data to Work: How platform-based healthcare companies are poised to transform an industry

Healthcare IT Today

JUNE 13, 2022

The following is a guest article by Steven Martin, Executive Vice President, Enterprise Technology at Change Healthcare. Couple that with more educated and empowered healthcare consumers who need a better patient experience, it’s understandable that there is so much investment in […].

Patient Experience

Patient Experience Healthcare Cybersecurity Healthcare IT Leadership

Weekly Roundup – December 9, 2023

Healthcare IT Today

DECEMBER 9, 2023

Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Read more… CIO Podcast : Teamwork and Leadership. Read more… A Medical Receptionist Service Can Improve the Patient Experience. Welcome to our Healthcare IT Today Weekly Roundup.

EHR

EHR Digital Health Healthcare IT RCM

Health Care Portals: Looking Beyond the Patients’ Horizon

Healthcare IT Today

JANUARY 31, 2023

A previous article, “ Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For ” discussed technological solutions to patients’ frustrating scheduling experience. As the success of the companies in this article shows, change is happening.

Patient Experience

Patient Experience EHR Healthcare IT Leadership

Context Makes Innovaccer More than a Note Generator

Healthcare IT Today

FEBRUARY 13, 2024

He says that a “comprehensive” tool such as InScribe can save “pajama time” as well as “manage patient experience better.” ” Watch the video for details for these experts’ insights on clinical workflow.

EHR

EHR Healthcare IT Patient Experience EMR

Maximize Value and Efficiencies with Effective Content Management

Healthcare IT Today

NOVEMBER 3, 2022

The following is a guest article by Tom Romeo, General Manager of Healthcare IT at Quest Diagnostics. If your organization is interested in adopting enterprise content management through a DMI system, it is critical to determine the costs, evaluate the impact, and build an effective business case to share with leadership.

EMR

EMR healthcare technology Leadership Healthcare IT

Weekly Roundup – December 3, 2022

Healthcare IT Today

DECEMBER 3, 2022

Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Colin Hung spoke to Eric Dick and Darren Moser at IEHP about advancing their work with GIS and getting the leadership team to buy in. Welcome to our Healthcare IT Today Weekly Roundup.

Primary Care

Primary Care eHealth Leadership Healthcare IT

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

MARCH 12, 2020

Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. They are likely to stay there,” asserts “ The smartphone will see you now ,” an article in the March 7th 2020 issue of The Economist. Congressional leadership on February 28 2020.

Telehealth

Telehealth Medicare Telemedicine Public Health

Weekly Roundup – February 10, 2024

Healthcare IT Today

FEBRUARY 10, 2024

Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. Read more… How to Develop and Nurture Leadership Skills in Health IT. Welcome to our Healthcare IT Today Weekly Roundup. Automating For Workflow and Quality in Healthcare.

Healthcare IT

Healthcare IT Leadership Interoperability Patient Experience

Knowing Your Patient: Helping Healthcare Organizations Prevent Insurance Fraud

Healthcare IT Today

JUNE 2, 2023

The following is a guest article by Bala Kumar, Chief Product Officer at Jumio The list of responsibilities for a CISO in healthcare is constantly growing. A former TransUnion executive, he brings more than two decades of product innovation and leadership experience to Jumio.

Leadership

Leadership Patient Experience Healthcare IT Health IT

Bonus Features – January 22, 2023 – 69% of digital health companies report data set gaps, 66% of patients don’t know where their healthcare data goes, and more

Healthcare IT Today

JANUARY 22, 2023

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. This is having an impact on the patient experience, as more consumers said they are satisfied with their insurance plan (76%) than with their hospital (74%).

Digital Health

Digital Health Interoperability Health Information HIE

Three Ways AI-Powered Automation is Assisting Healthcare Workers

Healthcare IT Today

JANUARY 10, 2024

The following is a guest article by Jason Warrelmann, Vice President, Global Services & Process Industries at UiPath From battling COVID-19 surges to an increase in respiratory syncytial virus (RSV), and this year’s cold and flu season, physicians and their staffs continue to navigate one of the busiest times of the year.

Patient Experience

Patient Experience Nursing Free healthcare Healthcare IT

How Queuing Technology for Pharmacies Can Improve Safety & Efficiency

Healthcare IT Today

OCTOBER 3, 2023

The following is a guest article by Yoni Lavi, Founder and CEO at Qtrac Few things should take priority over access to necessary medications, particularly prescriptions. This data can reveal valuable information to the leadership team, including blind spots or strategic weaknesses that can be optimized for better performance.

Leadership

Leadership Patient Experience Healthcare IT Health IT

Can Artists Help to Remake Medicine? A New Book Asks and Answers (Yes!)

Health Populi

JULY 9, 2023

He is quoted in the FT article saying that works like Saksi’s textiles can be, “profoundly reassuring” for people in pain. I have had the joy of visiting the Crystal Bridges Art Museum in Bentonville, Arkansas, which has greatly benefited from her contributions and leadership. A New Book Asks and Answers (Yes!)

Mental health

Mental health Leadership Nursing Patient Experience

Learning by Listening: A Winning Formula for The Health Management Academy

Healthcare IT Today

MAY 25, 2023

A good example of this shared insight came earlier this year when THMA published an article summarizing their findings on technology investment by leading health systems. THMA will also be collaborating with AWS to create a new leadership development program for rising technology leaders in healthcare.

Leadership

Leadership Healthcare IT healthcare technology Patient Experience

How Digital Health Companies Attract Software Engineers: Human Resource Management

Healthcare IT Today

DECEMBER 7, 2023

The previous articles in this series discussed what kinds of programmers do well and enjoy working in a digital health company. This final article looks at some important aspects of culture and how to cultivate the developers you have.

Digital Health

Digital Health Patient Experience EHR Health IT

Maximizing Healthcare Data Starts with a Human-Centric Approach

Healthcare IT Today

APRIL 28, 2023

The following is a guest article by Chris Anello, Director of Digital Platforms at iTech AG The COVID-19 pandemic pushed healthcare organizations to the edge and exposed both challenges and opportunities related to public health data.

Public Health

Public Health Health Data Interoperability Leadership

Addressing Patient Burnout With Digital Transformation

Healthcare IT Today

AUGUST 22, 2023

The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults surveyed said healthcare was handled ‘extremely’ or ‘very’ well.

Patient Experience

Patient Experience Healthcare IT Leadership Health IT

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM

RCM Patient Experience Medical Billing Medicare

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

The following is a guest article by Clarissa Riggins , Chief Product Officer at Experian Health Patients have increasingly high expectations for easy and efficient tech-enabled solutions when it comes to accessing healthcare services.

Patient Experience

Patient Experience Health Information Telehealth RCM

Paxlovid Paradox, Part 2: An Ideal Scenario

Healthcare IT Today

MAY 26, 2022

The first article in this three-part series criticized the conditions of COVID-19 treatment in the United States. Now let’s look toward the future: what we do ideally if we had an epidemic and a treatment we wanted to administer quickly to patients?

Patient Experience

Patient Experience Public Health Interoperability Healthcare IT

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

JANUARY 20, 2019

He’s part of Philips’ leadership team, and as such design informs corporate strategy at the company. The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers. This, then, requires respect for that individual.

Patient Experience

Patient Experience Digital Health Leadership Medical Technology

Reasons, Rewards, and Tips for a More Accessible and Inclusive Web

Healthcare IT Today

SEPTEMBER 19, 2023

The following is a guest article by Ben Cash, Founding Partner and CEO at Reason One The end of September marks International Week of the Deaf, followed soon after by Blind Americans Equality Day. Ben regularly speaks on topics such as digital transformation, leadership, and web accessibility.

Leadership

Leadership Patient Experience Healthcare IT Health IT

A Variety of Voices Needed Throughout All Sectors of Healthcare

Healthcare IT Today

OCTOBER 12, 2022

The following is a guest article by Lori Smith, Senior Vice President of Talent at hc1. As the medical community continues to develop value-based care models and focuses more on care coordination, healthcare organizations must also strive to become even more patient-centered, promoting improved care across the continuum.

Leadership

Leadership healthcare technology Patient Experience Healthcare IT

Can Healthcare Optimize Its Human Resources and Redefine Care Delivery in the Process?

Healthcare IT Today

APRIL 19, 2023

The following is a guest article by Ashish V. It is not about remote patient monitoring or adopting electronic health records or tools to help patients view their charts. We’ve seen that the patient experience, cost control and human capital considerations all improve with real-time connectivity.

Nursing

Nursing Patient Experience EMR Medical Billing

The Importance of Marketing to the Future of Health IT Success

Healthcare IT Today

MAY 12, 2022

Certainly, this article is inspired by the past 3 days I’ve spent with the Healthcare and IT Marketing Community (HITMC) at the annual conference. Spending multiple days with some of the best healthcare and IT marketing and PR professionals makes it easy to see and understand the impact that marketing can have on healthcare.

Health IT

Health IT Patient Experience Healthcare IT Leadership

Finding a Health Equity Partner for Language Services

Healthcare IT Today

OCTOBER 19, 2023

The following is a guest article by Merrie Wallace, MN BSN, Chief Revenue Officer at Boostlingo In today’s healthcare landscape, the shift to value-based care and expanding requirements from the Office for Civil Rights (OCR) have magnified the importance of language access.

HIPAA

HIPAA Nursing Patient Experience Healthcare IT

How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

MARCH 16, 2023

The following is a guest article by Dmitrii Evstiukhin , Director of Managed Services at Provectus In today’s world, personalized and efficient digital interactions are expected, especially in the healthcare industry. When done well, great customer experience improves customer satisfaction.

Leadership

Leadership Patient Experience Healthcare IT Health IT

The Role of Digital Kiosks in Healthcare: Ensuring ADA Compliance for Equal Access and Inclusion

Healthcare IT Today

AUGUST 9, 2023

The following is a guest article by Karla Guarino, Technical Sales Consultant at Kiosk Innovations, Inc. In this context, it is crucial to recognize the significance of digital kiosks and their contribution to the medical field, with a particular emphasis on ensuring equal access and inclusion for all patients.

Patient Experience

Patient Experience Healthcare IT Leadership Health IT

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

Previous articles in this series showed why social determinants of health (SDoH) are the hottest recent addition to data used by the medical industry. This article shows how organizations are collecting it. We’ve explored how SDoH data is defined and shared.

Health Data

Health Data Public Health Life Science Medicare

Designing for Patients and Clinicians: Expanding The Human in Human Centered Design (HCD)

Healthcare IT Today

DECEMBER 29, 2020

This article was co-authored by Geri Lynn Baumblatt & Amy Bucher. A nurse practitioner (NP) was telling patient advocates how to help patients prepare better for appointments. She explained that many people with high blood pressure (BP) don’t track it before their appointment.

Nursing

Nursing Patient Experience Digital Health Healthcare IT

The Unexpected Virtual Solution Elevating the Patient Experience

Healthcare IT Today

SEPTEMBER 20, 2023

The following is a guest article by Holly Miller , President at Collette Health (formerly MedSitter) Amid the many challenges in healthcare, an emerging central theme is how to balance technological innovation with a compassionate human touch. A glaring example of these challenges is the current nursing shortage, projected to leave the U.S.

Patient Experience

Patient Experience Nursing Healthcare IT Leadership

Winning the Race to Deliver Seamless Healthcare Experiences

Healthcare IT Today

APRIL 14, 2022

The following is a guest article by William Shea, VP of Cognizant Consulting Healthcare Practice, & Trish Birch, SVP, Healthcare Consulting & Strategy Leader at Cognizant. Many healthcare organizations have set their sights on delivering holistic customer journeys that seamlessly blend physical and digital experiences.

Patient Experience

Patient Experience Interoperability Digital Health Healthcare IT

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Healthcare IT Today

JULY 31, 2022

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Welcome to the weekly edition of Healthcare IT Today Bonus Features.

Telehealth

Telehealth Patient Experience Healthcare IT Nursing

Rising Prices and Staffing Shortages: The Need for a Positive Patient Experience in Healthcare

Health IT Industry Outlook Survey Reveals Six Key Leadership Trends for 2019

Trending Sources

A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Safety Leadership: Overcoming & Avoiding Bias

Three Ways Enterprise Visibility and Automation Benefit Staff and the Patient Experience

Key Skills and Qualifications for a Successful Career in Health IT and How They’ve Evolved with Advancements in Healthcare Technology

Transforming Chronic Care Management: A Comprehensive, Technology-Driven Approach

Are You Ready to Move from Health System to Health IT Vendor?

Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Intelligent Communication: The Key to Retaining Nursing Staff

Putting Healthcare Data to Work: How platform-based healthcare companies are poised to transform an industry

Weekly Roundup – December 9, 2023

Health Care Portals: Looking Beyond the Patients’ Horizon

Context Makes Innovaccer More than a Note Generator

Maximize Value and Efficiencies with Effective Content Management

Weekly Roundup – December 3, 2022

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Weekly Roundup – February 10, 2024

Knowing Your Patient: Helping Healthcare Organizations Prevent Insurance Fraud

Bonus Features – January 22, 2023 – 69% of digital health companies report data set gaps, 66% of patients don’t know where their healthcare data goes, and more

Three Ways AI-Powered Automation is Assisting Healthcare Workers

How Queuing Technology for Pharmacies Can Improve Safety & Efficiency

Can Artists Help to Remake Medicine? A New Book Asks and Answers (Yes!)

Learning by Listening: A Winning Formula for The Health Management Academy

How Digital Health Companies Attract Software Engineers: Human Resource Management

Maximizing Healthcare Data Starts with a Human-Centric Approach

Addressing Patient Burnout With Digital Transformation

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Demand Grows for Advancements in Healthcare’s Digital Front Door

Paxlovid Paradox, Part 2: An Ideal Scenario

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Reasons, Rewards, and Tips for a More Accessible and Inclusive Web

A Variety of Voices Needed Throughout All Sectors of Healthcare

Can Healthcare Optimize Its Human Resources and Redefine Care Delivery in the Process?

The Importance of Marketing to the Future of Health IT Success

Finding a Health Equity Partner for Language Services

How to Improve Customer Experience in Healthcare with AI

The Role of Digital Kiosks in Healthcare: Ensuring ADA Compliance for Equal Access and Inclusion

Aspects of Social Determinants of Health: Collecting Data

Designing for Patients and Clinicians: Expanding The Human in Human Centered Design (HCD)

The Unexpected Virtual Solution Elevating the Patient Experience

Winning the Race to Deliver Seamless Healthcare Experiences

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Stay Connected