Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For
Healthcare IT Today
JANUARY 30, 2023
Several surveys about the online patient experience were recently released. This article interviews a dozen experts to better understand why healthcare lags behind retail, finance, and other industries in serving customers online—and what we can do to improve the patient experience. I talked with Carle Falk, their Head of Research.
Let's personalize your content