2022, RCM and Survey - Connected Health Pulse

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM

RCM Patient Experience Medical Billing Medicare

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Healthcare IT Today

OCTOBER 9, 2022

Optum first announced its intention to acquire Change in January 2021, but the DOJ initially blocked the deal in February 2022 due to anti-competition concerns. A PatientsLikeMe survey concluded that patient interest in flu shots is declining. RCM vendor FinThrive introduced automation functionality to its insurance discovery product.

HIE

HIE RCM Primary Care EHR

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – November 13, 2022 – HCA extends 30-year relationship with MEDITECH, cost of care replaces pandemic as top reason to defer care, and more

Healthcare IT Today

NOVEMBER 13, 2022

A Qualtrics survey found that cost concerns have replaced COVID-19 as the top reason for deferring healthcare services. A survey from Podimetrics, which provides clinical and patient support services for complex diabetes care, revealed that 53% of patients with Type 2 diabetes are afraid they will die from complications of the disease.

EHR

EHR RCM Healthcare IT Mental health

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Healthcare IT Today

MAY 28, 2023

The latest report on mental health utilization trends from LexisNexis Risk Solutions shows an 84x increase in utilization of telehealth for mental health in 2022 compared to 2019. NorthShore University HealthSystem affiliate Northwest Community Healthcare chose Conifer for physician RCM.

Mental health

Mental health Telehealth RCM HIE

Bonus Features – November 27, 2022 – 60% of hospitals use 50+ operations systems, CHIME names Theresa Meadows as CIO of the Year, and more

Healthcare IT Today

NOVEMBER 27, 2022

A survey from symplr and CHIME found that 60% of CIOs are managing more than 50 point solutions to manage healthcare operations , with 24% of organizations using at least 150 such applications. XIFIN announced HITRUST certification for XIFIN RPM 15 , the latest version of its RCM platform.

RCM

RCM Leadership Healthcare IT Mobile Health

Bonus Features – October 16, 2022 – Half of docs considering leaving their job, there’s little risk in sharing de-identified data, and more

Healthcare IT Today

OCTOBER 16, 2022

Nearly two-thirds of physicians surveyed (65%) said they are experiencing burnout, and 35% said their level of burnout has “significantly increased” in 2022. A report from recruitment firm Jackson Physician Search and MGMA found that physician burnout is bad and getting worse.

HIE

HIE RCM Leadership Healthcare IT

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Lloyd Price

SEPTEMBER 17, 2023

In a survey of 201 US healthcare provider executives conducted in June 2023, 56% of the respondents cited software and technology as one of their top three strategic priorities, compared with 34% in 2022. Providers are investing in RCM software to improve their efficiency and accuracy, and to reduce costs.

RCM

RCM Healthcare IT EHR Patient Experience

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

One strategy for building this strength is digitizing and streamlining RCM. Bonus Features for October 22, 2023: 57% of patients accessed portals or medical records in 2022, plus 21 orgs make Level 10 in the 2023 CHIME Digital Health Most Wired Survey. RCM vendor Alpha II acquired RCxRules , a revenue cycle automation vendor.

RCM

RCM Mental health Nursing HIPAA

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Healthcare IT Today

MAY 7, 2023

News CMS has opened the Hardship Exception application period for eligible hospitals and critical access hospitals (CAHs) that participated in the Medicare Promoting Interoperability Program in 2022. Global venture capital funding was just $21 billion in April 2023 , a 56% drop from April 2022, according to Crunchbase.

RCM

RCM EHR Mental health BioTech

Bonus Features – December 4, 2022 – 34% of Americans take anti-anxiety meds during the holidays, hospital margins at -2% but show signs of hope, and more

Healthcare IT Today

DECEMBER 4, 2022

A DrFirst survey of more than 1,000 Americans concluded that one-third of Americans have taken anti-anxiety medications to manage family stress during the holiday season. Politics, family drama, and love life are the topics of conversation that are most likely to increase anxiety, the survey said.

RCM

RCM Healthcare IT Leadership EHR

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Healthcare IT Today

AUGUST 6, 2023

Nearly half (46%) of providers already have or plan to deploy large language models in their call centers , according to a survey from Hyro. Healthcare accounted for 36% of all enterprise data breaches in 2022 , according to the latest research from ForgeRock. EHR and RCM vendor ModMed appointed Denise Ceule as Chief Legal Officer.

EHR

EHR Interoperability RCM HIE

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

It’s no surprise that a significant 76% of patients surveyed expressed a desire to schedule appointments online, while 56% expressed a general preference for more digital healthcare management options. In fact, the survey found nearly 40% of providers say staff shortages have been offset by technology improvements.

Patient Experience

Patient Experience Health Information Telehealth RCM

Bonus Features – January 29, 2023 – ONC says more than 70% of hospitals can use external data at the point of care, the 3 largest health info networks have indexed 90% of patients, and more

Healthcare IT Today

JANUARY 29, 2023

The group also launched a health equity survey , with the results to be announced at ViVE in Nashville in March. MEDITECH signed nine cloud-based Expanse clients in the fourth quarter of 2022. EHR, RCM, and practice management software vendor Greenway Health named Mark Goodwin as Senior Vice President of Revenue Services.

eHealth

eHealth HIE Health Information RCM

Volume-to-Value Shift Drives Surge in Demand for Revenue Cycle Management Outsourcing

Hinduja Global Solutions

MAY 1, 2019

According to a recent Black Book survey, the average hospital costs must fall by 24 percent by 2022 for organizations to break even. The survey also highlighted the increasing demand for revenue cycle outsourcing — 18 percent of hospitals implemented a full RCM outsourcing project in 2018, compared to 11 percent three years prior.

RCM

RCM Health Information

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

Healthcare IT Today

APRIL 16, 2023

A Salesforce survey of healthcare workers found that 76% agree that keeping data safe is their priority. Only 48% of consumers visit their doctor annually , according to a recent PatientsLikeMe survey. RCM vendor Savista is launching Patient Debt Awareness Day on April 19 with educational materials, webinars, and an in-person event.

EHR

EHR RCM Healthcare IT Primary Care

The Payment Integrity Game-Changer: Generative AI

Healthcare IT Today

FEBRUARY 9, 2024

A 2022 Deloitte survey of U.S. Healthcare Pain Points Require New Approaches One of the greatest challenges the healthcare industry faces is the enormous administrative workload that goes along with managing claims, and this load falls heavily on the clinicians who are providing care.

Interoperability

Interoperability healthcare technology RCM Healthcare IT

5 Must-Haves in a Patient Financial Communication Platform

Healthcare IT Today

SEPTEMBER 25, 2023

But many patients are, in fact, unhappy with the current state: 49% of all adults and 74% of millennials would consider switching providers for a better payment experience, according to InstaMed’s 2021 annual consumer survey on healthcare payments. However 78% of providers still primarily collect from patients with paper and manual processes.

RCM

RCM Patient Experience HIPAA healthcare technology

Leveraging AI to Improve Revenue Cycle Management and Assist During Staff Shortages

Healthcare IT Today

DECEMBER 22, 2022

As a business, it makes sense to embrace AI in revenue cycle management (RCM) fully. One of the largest areas with AI-enabled products and functions for RCM is denials management. In healthcare, RCM performance is critical. Selecting the Best AI Offering to Improve RCM. The potential applications are limitless.

RCM

RCM Healthcare IT

The Role of Automation in Alleviating Staffing Shortages

Healthcare IT Today

JUNE 8, 2023

The following is a guest article by Eric Demers, CEO at Madaket Health The recent CWH Advisors’ 2022 Patient Pay study unearthed some troubling trends in the administration of RCM. A recent survey by Elsevier Health predicts that up to 75% of healthcare workers will leave the profession by 2025.

RCM

RCM Healthcare IT Health IT

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Healthcare IT Today

MARCH 26, 2023

A Holon Solutions survey found that 77% of healthcare workers are experiencing burnout , with staffing issues and patient loads being the biggest contributors to burnout. from 2021 to 2022. adults would prefer to know they’re at risk of developing Alzheimer’s as soon as possible , according to a survey conducted by Linus Health.

RCM

RCM EHR Interoperability Healthcare IT

Bonus Features – April 23, 2023 – 77% of doctors are confident in a chatbot’s ability to assess patients’ symptoms, only 7% of executives very satisfied with patient-facing payment products, plus additional news from HIMSS 2023

Healthcare IT Today

APRIL 23, 2023

News and Studies Surprisingly, medical practices seem to really like generative AI , according to a Software Advice survey – 95% are satisfied with their chatbots right now, and 68% report a positive ROI. Healthcare saw a 368% increase in phishing attacks form 2021 to 2022 , according to a report from Zscaler ThreatLabz.

Interoperability

Interoperability RCM Healthcare Cybersecurity Healthcare IT

Connected Health Pulse

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Trending Sources

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Bonus Features – November 13, 2022 – HCA extends 30-year relationship with MEDITECH, cost of care replaces pandemic as top reason to defer care, and more

Bonus Features – May 28, 2023 – 20+ health systems pledge to use Epic to share info under TEFCA, 84x increase in telehealth for mental health from 2019 to 2022, and more

Bonus Features – November 27, 2022 – 60% of hospitals use 50+ operations systems, CHIME names Theresa Meadows as CIO of the Year, and more

Bonus Features – October 16, 2022 – Half of docs considering leaving their job, there’s little risk in sharing de-identified data, and more

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Weekly Roundup – October 28, 2023

Bonus Features – May 7, 2023 – Less than 1% of all medical claims include an ICD-10 Z code, 78% of consumers say virtual health is important when considering health plans, and more

Bonus Features – December 4, 2022 – 34% of Americans take anti-anxiety meds during the holidays, hospital margins at -2% but show signs of hope, and more

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Demand Grows for Advancements in Healthcare’s Digital Front Door

Bonus Features – January 29, 2023 – ONC says more than 70% of hospitals can use external data at the point of care, the 3 largest health info networks have indexed 90% of patients, and more

Volume-to-Value Shift Drives Surge in Demand for Revenue Cycle Management Outsourcing

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

The Payment Integrity Game-Changer: Generative AI

5 Must-Haves in a Patient Financial Communication Platform

Leveraging AI to Improve Revenue Cycle Management and Assist During Staff Shortages

The Role of Automation in Alleviating Staffing Shortages

Bonus Features – March 26, 2023 – Epic sees “tremendous potential” for GPT, more than 90% of patients want self-scheduling, and more

Bonus Features – April 23, 2023 – 77% of doctors are confident in a chatbot’s ability to assess patients’ symptoms, only 7% of executives very satisfied with patient-facing payment products, plus additional news from HIMSS 2023

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