The tech user experience today – the customer does not matter
Aging in Place Technology Watch
MARCH 28, 2024
Here are examples, some drawn from the current research into the topic: Replacing people in service businesses with kiosks. Restaurants and health facility check-in are but two examples. Watch the customers at a bakery avoid the two kiosks to wait to place their orders with a server. QR code to access programs for performances.
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