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For big tech, "Ready, Fire, Aim" design approaches are user-hostile

Aging in Place Technology Watch

Look at the forum discussions of problems after Apple’s release in November , or with the Google’s Gemini self-humiliation. Consider Windows 11 updates are tormenting users , again per Microsoft’s own forum. category tags: computers, broadband, and social networking , smartphones , Television/Smart TV , AgeTech

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Did you miss one? Aging and Health Tech blog posts from April 2024

Aging in Place Technology Watch

Look at the forum discussions of problems after Apple’s release in November , or consider Google’s Gemini self-humiliation. Consider Windows 11 updates are tormenting users , again per Microsoft’s own forum. category tags: smartphones , vehicle/transportation technology-services , tablets Stop using Gmail in protest? Not likely.

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Everyone – not just older adults – has lost the tech user interface war

Aging in Place Technology Watch

Or are designers are driven by a completely different goal – competing with each other – and leaving the rest to online forums. The minimalist remote for Apple TV that only a fan-boy could love; the non-obvious ‘feature’ for texting a Google Photo (28,000 views of this one forum question).

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The Tech Support Chasm -- tough to cross for older adults

Aging in Place Technology Watch

Bafflement may be the starting point when the new device arrives – no manual, just online documentation and user forums for the determined. And check out January 2023 updated Market Overview Technology for Aging ] category tags: AgeTech , Technology - AARP , technology support

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The User Experience Confounds Cooks, Drivers, and TV Viewers

Aging in Place Technology Watch

There are some ridiculous designs , but car dashboards that are intended to be used by everyone are only somewhat better – the 2 screens on the Honda Prologue. Then there’s the BMW Instrument Cluster issue forum or the ‘innovation’ from Mercedes to put a third screen in the car.

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Isn't it time for a Voice-enabled Tech Concierge?

Aging in Place Technology Watch

You search the tech forums, find the example of what happened and voilà, there’s the fix. category tags: Voice First/AI/Voice Assistants , computers, broadband, and social networking , smartphones. You want to see what that means by checking the manual. How naïve. No manual. Thoughts welcome.

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Not just older adults – everyone lost the tech user interface war

Aging in Place Technology Watch

Or are designers are driven by a completely different goal – competing with each other – leaving the user to plow through online forums? Study the minimalist remote control for Apple TV that only a designer could love; the non-obvious ‘feature’ for texting a Google Photo (28,000 views of this single forum question).

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