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The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

Health Populi

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care. So why don’t more health systems track the consumer-centric metrics?

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Health systems in 10 years: 20 predictions from top executives

Henry Kotula

Question: What will hospitals and health systems look like in 10 years? President and CEO of Trinity Health (Livonia, Mich.): In 10 years, inpatient hospitals will be more focused on emergency care, intensive/complex care following surgery or complex medical conditions, and short-stay/observation units.