Medical Billing Survey Training 
Healthcare IT Today
JUNE 11, 2023
Half of Americans (52%) said paying medical bills is stressful , according to an HPS/PayMedix survey. Thirty percent of Americans have had to dip into their savings to pay medical bills, while 17% have delayed payments. to automate onboarding and compliance training for home care providers.
Healthcare IT Today
DECEMBER 14, 2022
The emergence of new technologies in patient billing combined with empathetic front office staff drives operational efficiency, increases revenue, saves time, and improves patient retention. Here are ways to ease the burden of the billing and payment process – for both patients and practices. Provide enhanced support.
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Healthcare IT Today
JUNE 29, 2024
Only 21% of patients fill out CAHPS surveys. John interviewed Dr. Adrienne Boissy at Qualtrics about not just increasing that number but using survey data to respond to problems in the moment to boost care quality and patient satisfaction. Fewer patients can afford to pay their medical bills.
Healthcare IT Today
JUNE 29, 2023
Appendix I, Survey Procedures and Interpretive Guidelines for Life Safety Code Surveys, as well as Appendix Q, Guidelines for Determining Immediate Jeopardy, must be followed by all ASCs. As of November 15, 2017, ASCs are being surveyed on the new requirements of a September 2016 final rule. Two other appendices apply to ASCs.
Healthcare IT Today
DECEMBER 2, 2022
In fact, 1 in 11 adults delay or go without medical care due to cost reasons, according to the National Health Interview Survey (NHIS). For the many patients who do seek out care, they are either surprised by the medical bill at the end of care or are confused about the amount they owe.
Healthcare IT Today
OCTOBER 11, 2024
The following is a guest article by Brian Doyle, SVP at Rectangle Health Recent cyberattacks in the industry caused significant disruptions in healthcare claims processing and billing, impacting physicians, patients, and insurers. Effective communication is key to fostering understanding and encouraging patients to prioritize their bills.
Healthcare IT Today
FEBRUARY 1, 2024
The COPC (Customer Operations Performance Center), a global leader in contact center management, auditing, and training, recommends 84% or higher as the world-class patient satisfaction standard to strive for. Ninety percent of patients surveyed said that provider loyalty depends on the patient financial experience.
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