Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points. Most U.S.

Patrick Yount, CIO, Lincoln Community Hospital and Care Center, Chapter 2

Health System CIO

Rather than having to eliminate staff positions when implementing an EHR, CIO Patrick Yount is redefining those positions to help the organization become "more efficient, more patient-facing, and more service-oriented.” Two sides of patient experience.

EHR 78

2019: Healthcare IT gains new ground

Healthcare IT News - Telehealth

Of course, that's been the case every year over the past decade since the first meaningful use checks were mailed out, kickstarting the digital healthcare age as we know it. Enhancing the patient experience with technology.