article thumbnail

Patient Experience Insights – Healthcare IT Today Podcast Episode 139

Healthcare IT Today

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? What is patient experience?

article thumbnail

Asynchronous video for pre-op boosts patient and staff experience

Healthcare IT News - Telehealth

THE PROBLEM Thunder Bay Regional Health Sciences Center (TBRHSC) staff know that with limited health resources throughout Northwestern Ontario, it's very important they work together across all hospitals that provide surgical services to improve access to care for remote and rural patients. "And HCT are healthcare operations experts.

Nursing 145
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

article thumbnail

Patient Experience – Outside the Four Walls of the Hospital – Healthcare IT Today Podcast Episode 120

Healthcare IT Today

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com.

article thumbnail

A Look at Patient Experience, A New Infection Control Feature, and RPM 2.0 at the CHIME Fall Forum

Healthcare IT Today

Check out these short video interviews to learn more. First up is Sarah Brandt, Associate Principal at Divurgent , who shared with us what she was hearing about patient experience at the conference. Plus, we talk about his perspective on what Remote Patient Monitoring (RPM) 2.0 Learn more about Seal Shield: [link].

article thumbnail

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Healthcare IT Today

Additionally, we discussed a sensitive use case, wherein CyncHealth proactively informs healthcare providers when a patient passes away so they can discontinue provider outreach, thus avoiding further distress to grieving families and wasting staff resources.

article thumbnail

A Demo of the Real Time Health System with Zebra and Oneview Healthcare

Healthcare IT Today

In the demo video below, Rikki Jennings, BSN, RN, CPN, Chief Nursing Informatics Officer at Zebra , shares about Zebra’s efforts to enable real time health system and that impact on patient experience. This includes things like entertainment, movies, relaxation content, and video calling right at the bedside.