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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.

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10 Healthcare Payment Trends in 2022

Mend

They can also access their health information online, schedule appointments, and manage bills. When it comes to digital payment options, a recent Instamed study showed that 91% of consumers prefer an electronic payment method for their medical bills. How an organization processes its payments is a large part of this.

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What is the Hybrid Healthcare System & How Does It Work?

Mend

The Hybrid Healthcare System has become more popular since the adoption of telehealth, but how does it sync with your in-person treatment? This approach can boost staff productivity, drive faster revenue cycles, and create a more rewarding patient experience. As a result, the adoption of telehealth skyrocketed.

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Defining and Benchmarking World-Class Customer Service

Healthcare IT Today

The Importance of the Patient Financial Experience Patient loyalty is vital to an organization’s bottom line and brand reputation, but it is increasingly more challenging to come by. Ninety percent of patients surveyed said that provider loyalty depends on the patient financial experience.

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How To Improve Telehealth Connectivity Issues in 2022

Mend

Learn how to solve telehealth connectivity issues with the latest innovations in technology. If you’ve ever experienced telehealth connectivity issues, you already know how frustrating it can be for your practice. In this article, we’ll first explore the common issues that affect telehealth connectivity.

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How to Automate Patient Healthcare Payments Before and After a Visit

Mend

Today, patients prefer convenient payment options to stay on top of medical bills. Fortunately, there are ways to automate healthcare payments to make life easier for your patients and practice. Here’s Why Your Practice Should Automate Medical Billing. Increase Patient Privacy. billion in 2021.