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The Importance of Patient Portal Usability

Healthcare IT Today

Usability can be tracked over time to see how often patients log in relative to the number of appointments they have, which device they use, the number of interactions with features, and how long they spend in the portal. Now, there is a trend toward an expectation that patients are able to either download or share their data on demand.

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Bonus Features, HLTH Edition – November 15, 2022 – News from Amwell, Epic, Google, MEDITECH, Microsoft, and more, plus the dates for HLTH Europe

Healthcare IT Today

.” Notable found that 61% of patients avoid going to the doctor because scheduling an appointment was too much of a hassle. Outcomes4Me found that more than half of healthcare organizations are non-compliant with HIPAA and don’t honor individuals’ right to access their health records.