Health IT, RCM and Survey - Connected Health Pulse

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Healthcare IT Today

AUGUST 15, 2023

After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Get a free assessment that leverages FinThrive’s revenue management technology adoption model framework.

RCM

RCM EHR Healthcare IT Health IT

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found.

RCM

RCM Patient Experience Medical Billing Medicare

Healthcare AI – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 19, 2024

As we kick off 2024, we wanted to start the new year with a series of 2024 Health IT predictions. Patches Seely, Executive Vice President of Clinical Solutions at Carenet Health Clinicians’ burnout is in both a state of prevention and cure.

Health IT

Health IT RCM Healthcare IT Interoperability

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

Healthcare IT Today

APRIL 9, 2023

Research and Surveys Stanford Health Care tested GPT-3.5 A study from CWH Advisors and Synchrony found that 63% of providers have RCM staffing shortages , and 61% expect to work with third parties for help. Further compounding the problem: 59% of providers rate patient health literacy as poor despite their education efforts.

RCM

RCM HIE Healthcare IT Primary Care

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

FEBRUARY 9, 2019

At that moment in the Twitterverse, it occurred to me that health IT as a consumer-facing industry was beginning to mainstream in America. Cramer’s pronouncement led to a tweetstorm where hundreds of tweeters in and outside of health/care talked back and with Cramer. Here’s what I wrote. The patient as payor.

Health IT

Health IT EHR RCM HIPAA

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Lloyd Price

SEPTEMBER 17, 2023

In a survey of 201 US healthcare provider executives conducted in June 2023, 56% of the respondents cited software and technology as one of their top three strategic priorities, compared with 34% in 2022. Providers are investing in RCM software to improve their efficiency and accuracy, and to reduce costs.

RCM

RCM Healthcare IT EHR Patient Experience

Weekly Roundup – October 28, 2023

Healthcare IT Today

OCTOBER 28, 2023

One strategy for building this strength is digitizing and streamlining RCM. Read more… Featured Health IT Job: Senior Architect with Epic MyChart integration experience, a remote position posted by Llyod Staffing on Healthcare IT Central. RCM vendor Alpha II acquired RCxRules , a revenue cycle automation vendor.

RCM

RCM Mental health Nursing HIPAA

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Healthcare IT Today

OCTOBER 9, 2022

A PatientsLikeMe survey concluded that patient interest in flu shots is declining. While 40% of patients surveyed didn’t get a flu shot in 2021, 43% haven’t gotten a flu shot yet this year or don’t plan to get one. RCM vendor FinThrive introduced automation functionality to its insurance discovery product.

HIE

HIE RCM Primary Care EHR

Claims Software Can Ease Manual Processes Related to Treating Medical Tourists from Outside the U.S.

Healthcare IT Today

JANUARY 15, 2024

However, a 2017 survey lists medical tourism as an $11 billion business. Hospitals Explore RCM Technologies Across the board, claim rejections are growing by number and amount, which is putting a squeeze on accounts receivable and provider cash flow. But the U.S. has been named the top worldwide medical tourism destination.

RCM

RCM Interoperability Healthcare IT Leadership

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Healthcare IT Today

JULY 10, 2022

The Sequoia Project has released additional documentation support the implementation of TEFCA , the Trusted Exchange Framework and Common Agreement for health IT interoperability. At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs.

RCM

RCM EHR EMR Healthcare IT

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Healthcare IT Today

NOVEMBER 12, 2023

Studies More than 9 in 10 (93%) of clinicians use RPM technology in cardiac care rehab , according to a survey from Vivalink. The survey also found 56% of clinicians prefer in-home cardiac rehab to clinic-based rehab, and 53% report an increase in patient adherence once RPM is in place.

Telehealth

Telehealth RCM Public Health EHR

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Healthcare IT Today

MARCH 19, 2023

A survey from the Health Management Academy and Outbound AI reported that almost half (48%) of health systems are using AI technology for workforce management , and 85% expect to see a moderate to significant increase in the use of such tools in the next one to three years.

RCM

RCM Healthcare IT Digital Health Primary Care

Bonus Features – December 4, 2022 – 34% of Americans take anti-anxiety meds during the holidays, hospital margins at -2% but show signs of hope, and more

Healthcare IT Today

DECEMBER 4, 2022

A DrFirst survey of more than 1,000 Americans concluded that one-third of Americans have taken anti-anxiety medications to manage family stress during the holiday season. Politics, family drama, and love life are the topics of conversation that are most likely to increase anxiety, the survey said.

RCM

RCM Healthcare IT Leadership EHR

Weekly Roundup – June 10, 2023

Healthcare IT Today

JUNE 10, 2023

Read more… Surveying Lab Tests From a Health IT Perspective. The EHR Association’s David Bucciferro argued that the latest interoperability proposed rule from ONC doesn’t sufficiently consider the burden compliance will place on provider organizations and health IT developers.

EHR

EHR eHealth Healthcare IT RCM

Demand Grows for Advancements in Healthcare’s Digital Front Door

Healthcare IT Today

JULY 13, 2023

Experian Health’s recent report , “ The State of Patient Access: The Digital Front Door ,” explores the overall digital experience from both the patient and provider perspectives. Providers are aligned with this sentiment, with 69% of those surveyed acknowledging the high importance of digital and mobile access to patients.

Patient Experience

Patient Experience Health Information Telehealth RCM

Bonus Features – July 2, 2023 – Nuance and Epic integrate, 5 in 6 physicians say telemedicine improves continuity of care, news from HFMA, and more

Healthcare IT Today

JULY 2, 2023

A TigerConnect and Becker’s Healthcare survey of medical and nursing leaders found that two-thirds of healthcare organizations aren’t analyzing clinical workflows and 39% view the effectiveness of their clinical communication as “neutral.”

Telemedicine

Telemedicine RCM HIE Healthcare IT

Finding Balance in Patient-Centric RCM

Healthcare IT Today

SEPTEMBER 1, 2023

Regularly Survey for Feedback and Act on the Feedback Received This feedback loop should consist of patient feedback surveys and confidential, interdepartmental peer-to-peer surveys. Once feedback has been gathered and action steps are obvious, have the courage to act upon that feedback for an improved patient experience.

RCM

RCM Patient Experience Healthcare IT Health IT

Healthcare Workforce – 2024 Health IT Predictions

Healthcare IT Today

JANUARY 10, 2024

As we kick off 2024, we wanted to start the new year with a series of 2024 Health IT predictions. Jason Considine, Chief Commercial Officer at Experian Health Staffing shortages will continue to be a major pain point for providers in 2024 and have a direct impact on their bottom line.

Health IT

Health IT Nursing Interoperability RCM

Bonus Features – November 27, 2022 – 60% of hospitals use 50+ operations systems, CHIME names Theresa Meadows as CIO of the Year, and more

Healthcare IT Today

NOVEMBER 27, 2022

A survey from symplr and CHIME found that 60% of CIOs are managing more than 50 point solutions to manage healthcare operations , with 24% of organizations using at least 150 such applications. XIFIN announced HITRUST certification for XIFIN RPM 15 , the latest version of its RCM platform.

RCM

RCM Leadership Healthcare IT Mobile Health

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Healthcare IT Today

MAY 21, 2023

Nearly 60% of Americans would visit a pharmacy as their first stop for non-emergency care , and 81% trust pharmacists and nurse practitioners to diagnose minor illnesses and prescribe medications, according to a Wolters Kluwer Health survey. People Interoperability vendor Rhapsody named Jeff Chiumiento as Chief Financial Officer.

eHealth

eHealth Nursing Primary Care RCM

Bonus Features – October 16, 2022 – Half of docs considering leaving their job, there’s little risk in sharing de-identified data, and more

Healthcare IT Today

OCTOBER 16, 2022

Nearly two-thirds of physicians surveyed (65%) said they are experiencing burnout, and 35% said their level of burnout has “significantly increased” in 2022. Care coordination company Quantum Health named John Hallock as chief communications officer.

HIE

HIE RCM Leadership Healthcare IT

Billing Staffers Look for Better Reporting Functionality from Medical Billing Software

Healthcare IT Today

NOVEMBER 30, 2021

A new survey looking at billing trends found that respondents hope to see better reporting functionality from their medical billing software.

Medical Billing

Medical Billing RCM Healthcare IT Health IT

Activating Patient Payment Behavior: Why a Digital-First Approach Is a Hospital’s Best Bet

Healthcare IT Today

JULY 20, 2022

Even during COVID-19, when consumers leaned into digital payment options, just 23% pay their bill via a patient portal, a recent survey found. Sixty percent of consumers say affordable monthly payment options are essential to a positive patient financial experience, according to a fall 2021 consumer survey. A 2021 U.S.

Medical Billing

Medical Billing RCM Patient Experience Healthcare IT

Bonus Features – January 29, 2023 – ONC says more than 70% of hospitals can use external data at the point of care, the 3 largest health info networks have indexed 90% of patients, and more

Healthcare IT Today

JANUARY 29, 2023

News and Studies HLTH Foundation formed the Techquity for Health Coalition , with a mission to help organizations consider health equity in health technology innovation and data practices. The group also launched a health equity survey , with the results to be announced at ViVE in Nashville in March.

eHealth

eHealth HIE Health Information RCM

Bonus Features – July 23, 2023 – Number of people impacted by data breaches up 56% compared to last year, CMS keeps temporary telehealth expansion in 2024 Medicare fee schedule, and more

Healthcare IT Today

JULY 23, 2023

Though 43% of Americans said they have never heard of the Inflation Reduction Act, 40% strongly agree that the government should be taking action to reduce drug costs , compared to 25% who strongly oppose such action, according to a survey from Sago. The timing coincides with the 30th anniversary of the organization’s formation.

Medicare

Medicare Telehealth Telemedicine RCM

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

Healthcare IT Today

APRIL 16, 2023

Proposals include additional clarity on exceptions to information blocking, revisions to the Health IT Certification Program, and policies to help advance and build trust in predictive decision support interventions. A Salesforce survey of healthcare workers found that 76% agree that keeping data safe is their priority.

EHR

EHR RCM Healthcare IT Primary Care

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

Healthcare IT News - Telehealth

NOVEMBER 11, 2020

In April 2020, the National Council for Behavioral Health discovered through its survey of 880 U.S. There are many vendors of telemedicine technology and services on the health IT market today. What COPE was experiencing had become a common setback with sobering consequences. ” MARKETPLACE. MEETING THE CHALLENGE.

EHR

EHR Interoperability RCM Telehealth

The Role of RCM in Health Equity

Healthcare IT Today

NOVEMBER 25, 2022

A strong business case exists for addressing the financial impacts of social determinants of health (SDoH) and new reimbursement models designed to emphasize health equity. Involving revenue cycle management (RCM) is necessary for any comprehensive SDoH/health equity strategy.

RCM

RCM Medicare Interoperability Patient Experience

The Payment Integrity Game-Changer: Generative AI

Healthcare IT Today

FEBRUARY 9, 2024

A 2022 Deloitte survey of U.S. Healthcare Pain Points Require New Approaches One of the greatest challenges the healthcare industry faces is the enormous administrative workload that goes along with managing claims, and this load falls heavily on the clinicians who are providing care.

Interoperability

Interoperability healthcare technology RCM Healthcare IT

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Healthcare IT Today

DECEMBER 10, 2023

Roughly 5 in 6 (84%) of ambulatory care physicians use manual processes to manage transitions of care , according to a survey from WellSky. Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners.

RCM

RCM EHR HIE Healthcare IT

Patient Experience with Revenue Cycle Management

Healthcare IT Today

JANUARY 20, 2023

So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? However, that leaves out one huge piece of RCM. So let’s take a moment and focus on the patient’s experience with RCM.

Patient Experience

Patient Experience RCM Healthcare IT Leadership

The Role of Automation in Alleviating Staffing Shortages

Healthcare IT Today

JUNE 8, 2023

The following is a guest article by Eric Demers, CEO at Madaket Health The recent CWH Advisors’ 2022 Patient Pay study unearthed some troubling trends in the administration of RCM. A recent survey by Elsevier Health predicts that up to 75% of healthcare workers will leave the profession by 2025.

RCM

RCM Healthcare IT Health IT

Healthcare AI and Automation: Good or Bad?

Healthcare IT Today

FEBRUARY 27, 2023

The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow). Automation is making a big difference in revenue cycle management (RCM). Even chatbots that can triage and provide information are automated.

RCM

RCM Patient Experience EHR Pharmaceuticals

Bonus Features – May 14, 2023 – Only 16% of organizations are using data to define clinical best practices, 84% of orgs hit with ransomware attacks lose revenue, and more

Healthcare IT Today

MAY 14, 2023

Studies A survey from data analytics vendor MDclone reported that only 16% of healthcare organizations successfully use data to define clinical best practices. The company’s survey found that 62% of patients prefer paying bills online, while 59% prefer SMS bill payment reminders to phone calls.

RCM

RCM Healthcare IT HIE Primary Care

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

Healthcare IT Today

FEBRUARY 18, 2024

eHealth Exchange is launching an incentive program that will waive annual fees for three years to the first five HIEs or state/local public health agencies that agree to exchange public health data. Additionally, 89% of patients said the ability to manage their health in a single platform is as least somewhat important.

EHR

EHR eHealth RCM HIE

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

MAY 6, 2020

CAREMINDr is a health IT communications company that provides mobile-enabled remote patient monitoring systems that give physicians the ability to enroll their patients in condition-specific “journeys,” such as for diabetes and hypertension. One product is called the eCareCoordinator clinical dashboard.

Connected Health

Connected Health Telehealth Pharmaceuticals EHR

Connected Health Pulse

Moving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance Leaders

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Trending Sources

Healthcare AI – 2024 Health IT Predictions

Bonus Features – April 9, 2023 – 63% of RCM departments face staffing shortages, small Stanford study shows 90% of GPT answers in clinical setting are “generally safe,” and more

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Bain & Company - KLAS Research 2023 HealthTech Report: Key Points for Providers, Vendors & Investors

Weekly Roundup – October 28, 2023

Bonus Features – October 9, 2022 – Optum completes Change Healthcare acquisition, interest in flu shots is declining, and more

Claims Software Can Ease Manual Processes Related to Treating Medical Tourists from Outside the U.S.

Bonus Features – July 10, 2022 – Sequoia Project releases TECFA identity verification documentation, IBM Watson Health is now Merative, and more

Bonus Features – November 12, 2023 – 93% of clinicians use RPM in cardiac care rehab, telehealth flexibilities remain in place until the end of 2024, plus 25 more stories

Bonus Features – March 19, 2023 – Info for 81% of physicians is inconsistent in major health plan provider directories, 48% of health systems using AI for workforce management, and more

Bonus Features – December 4, 2022 – 34% of Americans take anti-anxiety meds during the holidays, hospital margins at -2% but show signs of hope, and more

Weekly Roundup – June 10, 2023

Demand Grows for Advancements in Healthcare’s Digital Front Door

Bonus Features – July 2, 2023 – Nuance and Epic integrate, 5 in 6 physicians say telemedicine improves continuity of care, news from HFMA, and more

Finding Balance in Patient-Centric RCM

Healthcare Workforce – 2024 Health IT Predictions

Bonus Features – November 27, 2022 – 60% of hospitals use 50+ operations systems, CHIME names Theresa Meadows as CIO of the Year, and more

Bonus Features – May 21, 2023 – 82% of wearable users willing to share data with their physicians, 81% of Americans trust pharmacists and nurses to diagnose minor illnesses, and more

Bonus Features – October 16, 2022 – Half of docs considering leaving their job, there’s little risk in sharing de-identified data, and more

Billing Staffers Look for Better Reporting Functionality from Medical Billing Software

Activating Patient Payment Behavior: Why a Digital-First Approach Is a Hospital’s Best Bet

Bonus Features – January 29, 2023 – ONC says more than 70% of hospitals can use external data at the point of care, the 3 largest health info networks have indexed 90% of patients, and more

Bonus Features – July 23, 2023 – Number of people impacted by data breaches up 56% compared to last year, CMS keeps temporary telehealth expansion in 2024 Medicare fee schedule, and more

Bonus Features – April 16, 2023 – Accenture says generative AI could augment 40% of healthcare work, 31% of healthcare workers don’t know what to do if a data breach happens, and more

Weaving Zoom into workflow and updating EHR saves clinic during COVID-19

The Role of RCM in Health Equity

The Payment Integrity Game-Changer: Generative AI

Bonus Features – December 10, 2023 – 84% of physicians still use manual processes to manage care transitions, 70% of executives prefer managed services for RCM, plus 26 more stories

Patient Experience with Revenue Cycle Management

The Role of Automation in Alleviating Staffing Shortages

Healthcare AI and Automation: Good or Bad?

Bonus Features – May 14, 2023 – Only 16% of organizations are using data to define clinical best practices, 84% of orgs hit with ransomware attacks lose revenue, and more

Bonus Features – February 18, 2024 – 89% of patients want a single platform for managing their health, 70% of organizations interested in AI plan to adopt solutions from their EHR vendors, plus 27 more stories

A guide to connected health device and remote patient monitoring vendors

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