American Well

APRIL 13, 2020

Jared Antczak: When we think about our patient experience, we recognize telehealth is critical to that strategy. When we embarked on developing this initiative, it was critical to have support, guidance, and advocacy from our leadership.

Patient Experience 62

Patient Experience Interoperability Telehealth Connected Care 62

Healthcare IT Today

JANUARY 30, 2023

Several surveys about the online patient experience were recently released. It won’t surprise anyone who follows healthcare professionally—or who has used a healthcare portal—that patients are frustrated and disappointed. patients about their patient experience.

Patient Experience 96

Patient Experience EHR EMR Connected Care 96

Healthcare IT Today

NOVEMBER 21, 2023

Text Surveys CHA is also leveraging eClinicalWorks to push surveys to their patients via text. “We send out around 6,700 text message each month with a link to a post-visit survey,” shared Aros. ” The surveys are available in English and in Spanish. It’s a win for everyone involved.

Healthcare IT 86

Healthcare IT EHR Patient Experience EMR 86

Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. The researchers added surveys to verify anecdotal evidence that patients like the AI solution.

EHR 83

EHR Patient Experience Nursing EMR 83

Healthcare IT Today

MAY 25, 2023

More practices are adopting RPM programs because of the increasing patient acceptance of virtual care models, widespread reimbursement from CMS as well as private payers and Medicaid plans , and decreased cost of connected devices. patients – 26.2% And, by 2025, more than 70 million U.S.

EMR 79

EMR Interoperability Primary Care Telehealth 79

Healthcare IT Today

DECEMBER 5, 2022

A recent report from Cigna indicated 60% of consumers expect their digital healthcare experience to mirror that of retail – and 50% say that one bad digital experience with a healthcare provider ruins the entire experience with that provider. Patient Access as a Use Case.

EMR 70

EMR Nursing Patient Experience Healthcare IT 70

Healthcare IT Today

SEPTEMBER 3, 2019

While there are obviously many options available, a small handful of technologies seem to have the greatest impact on patient engagement and efficiency within medical practices, according to a new survey.

Patient Experience 49

Patient Experience EMR EHR Healthcare IT 49