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How to Improve Patient Satisfaction in Virtual Care

Mend

But in today’s telehealth market, it’s crucial to also focus on how to improve patient satisfaction. Virtual medical and mental health professionals are prioritizing patient satisfaction with Telemedicine more than ever before. But how do you improve patient satisfaction in Telemedicine? Privacy concerns.

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Upstate Medical University decreases no-shows by 59% with telehealth, which patients love

Healthcare IT News - Telehealth

Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. There also was much uncertainty around reimbursement and regulations regarding telemedicine.

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Are You Ready for Telemedicine? Three Questions to Ask.

GlobalMed

As policy limitations are lifted and curiosity about virtual care increases, patients and providers alike are considering telemedicine as a way to receive and give care. You may have many questions about where and how to get started and you may not be sure which questions to ask first. Do My Patients Want Telemedicine?

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How athenaTelehealth boosted one hospital's patient and provider satisfaction

Healthcare IT News - Telehealth

"With new guidance and workflows in place, Gerald Champion needed a user-friendly telehealth platform that seamlessly synced with our EHR, athenaOne. "Additionally, patient privacy is of the utmost importance to Gerald Champion, so we knew our team needed a HIPAA-compliant solution for our providers and patient population."

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New HIE hook-up, telemedicine transform care at LA clinic

Healthcare IT News - Telehealth

“The HIE technology was both HIPAA- and ePHI privacy-compliant. Initially, we had many concerns about the adequacy of the HIE’s security controls, such as how to prevent unauthorized access to patient records or detect and prevent data breaches – all of which could adversely affect patient care and operations.

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Telemedicine 101: Answering Your Questions

GlobalMed

Lately, we’ve been hearing from providers who want to adopt telemedicine but haven’t run a virtual program before. Correctional leaders have asked how to provide medical care without inmates leaving the facilities. What’s the difference between telehealth, telemedicine and virtual care? Not necessarily. Not at all.

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How to Maintain Cybersecurity in Healthcare During COVID-19

Digital Health Today

Physicians, therapists, and nurse practitioners are accessing telemedicine from home and risks are higher than ever. To protect patient data companies can choose HIPAA-compliant telehealth solutions that are suitable for the workflow, such as through the current EHR vendor. Set cybersecurity policy for remote work.

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