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The Importance of Patient Portal Usability

Healthcare IT Today

Usability can be tracked over time to see how often patients log in relative to the number of appointments they have, which device they use, the number of interactions with features, and how long they spend in the portal. Now, there is a trend toward an expectation that patients are able to either download or share their data on demand.

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Mastering Mental Health Intake Forms in 2023

Mend

Enhanced Data Security If a paper document gets lost or falls into the wrong hands, your practice could face HIPAA violations. Digital intake forms help tighten security by ensuring that only authorized care teams can access patient data. Mend is 100% secure, confidential, and HIPAA-compliant telehealth software.

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Challenges, Ethical Concerns, and Pessimistic Views with AI Integration

Healthcare IT Today

We’re told that different AI applications and tools can reduce administrative burden and clinical burnout, improve patient experience and outcomes, and so much more. Hospitals fear legal repercussions if decisions recommended by AI result in adverse outcomes for patients. The list goes on and on.

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8 Creative Ways to Increase Patient Volume Using Telehealth

Mend

You provide excellent medical care and deliver a high-quality patient experience. But you lost revenue, and patients fell behind on their regular care routines. So what are some creative ways to increase patient volume using telehealth programs? Of course, telehealth programs weren’t just invented.

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HIStalk Interviews Gabriel Orthous, CIO, Central Georgia Health Network

HIStalk Interviews

You have one view of the world through your EMR, whether it’s Epic or Cerner or any type of hospital-based system. But when you get out into the community, you see more of a diversity of EMRs. One is the clinical focus, the EMR perspective of workflow and patient-centered focused around clinical things that have to occur.

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