Remove Connected Health Remove Nursing Remove Patient Experience Remove Strategy
article thumbnail

Hospitals Work to Address Customer Experience Gap With Consumers, Kaufman Hall Finds

Health Populi

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. The company’s 2018 State of Consumerism in Healthcare report is out, subtitled, “Activity in Search of Strategy.”

Nursing 195
article thumbnail

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

At the same time, health system leaders in the study cite three key strategies topping their list, including the need to grow revenue, recruit and retain staff ( think: burnout ), and reduce costs. These trends began to take hold in the U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

We are talking about omni-channel delivery, which integrates across communications channels based on patients’ preferences. Here, I share research from Avtex’s Omnichannel Healthcare Report which illustrates this point: that “all channels must be part” of healthcare’s strategy going forward.

article thumbnail

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care. The second chart details the key barriers preventing clinicians from sharing data with patients.

article thumbnail

The next investment priorities for telehealth, RPM and connected health

Healthcare IT News - Telehealth

These factors shot telehealth and related technologies and services like connected health and remote patient monitoring through the stratosphere. Welcome to the third installment in Healthcare IT News ' latest feature series, "Health IT Investment: The Next Five Years. " Hospital-at-home.

article thumbnail

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

He’s part of Philips’ leadership team, and as such design informs corporate strategy at the company. I was grateful to Sean for spending time with me at CES 2019 in Las Vegas to brainstorm the role of design in health/care. The person who leads that macro design ethos and workflows at Philips is Sean Carney.

article thumbnail

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

“Digital transformation” is the corporate strategy flavor of the moment across industries, and the health are sector isn’t immune from the trend. As this 13th year of the annual Health 2.0