Remove Connected Health Remove Medical Billing Remove Patient Experience Remove Telehealth
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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.

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Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Just as we experienced “e-business” departments blurring into ecommerce and everyday business processes, so is “telehealth” morphing into, simply, health care delivery as one of many channels and platforms. Telehealth and virtual care are key education topics and exhibitor presences at HIMSS19.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

In 2019, Find Care expanded services for consumers to manage chronic health conditions addressing asthma, COPD, and diabetes. And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here.

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patientsexperiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

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A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. Quality health care in America is too expensive, 79% of consumers said.