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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

And note how Americans’ trust in hospitals — historically the top-trusted health care segment in the nation — eroded from 2018, tying with consumer health companies, and just north of biotech and life science organizations. Even trust with pharmaceutical companies increased that year.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. 50% want clearer, easier-to-understand medical bills.

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In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

In this 14th year of the publication, PwC polled executives from payers, providers, and pharma/life science organizations. Internally, health industry business leaders are prioritizing several workforce strategies in the new year, first and foremost to confront digital transformation.