Consumer eHealth Engagement

NOVEMBER 6, 2018

Throughout the recent Connected Health Conference, the key theme was the need to balance technology with the human element. Expanding Conversational Chat at Northwell Health.

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Nursing HIE Patient Experience Connected Health 31

Consumer eHealth Engagement

SEPTEMBER 27, 2019

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.

Patient Experience 28

Patient Experience Digital Health Nursing Healthcare Innovation 28

Consumer eHealth Engagement

OCTOBER 27, 2020

. “In order to understand how these programs were designed, it is important to take a step back and think about how we need to help patients manage their chronic condition(s). First, we need more frequent data to know at any point in time if their chronic disease is under control.

Digital Health 57

Digital Health Health science Mobile Health Patient Experience 57

Consumer eHealth Engagement

MAY 19, 2016

Although Virtua, one of New Jersey’s largest health systems with hospitals, surgical and rehabilitation centers, is voluntarily participating in the BPCI payment bundle, their investment in the orthopedic patient experience at their Joint Replacement Institute (JRI) started long before the payment model changes.

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Consumer eHealth Engagement

DECEMBER 3, 2015

In January 2015, Stanford Medicine launched ClickWell Care, a new type of Primary Care clinic which leverages technology to allow patients to virtually connect with their own Stanford primary care clinicians and wellness coaches via video or phone visits. “The average age of a ClickWell patient is 36 years old.

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Primary Care EMR Patient Experience Connected Health 28

Consumer eHealth Engagement

OCTOBER 23, 2018

This means that either they are not using all of the voice capabilities or the patient has an unexpected experience -- Alexa says … Hmm I do not know that one. Mayo Clinic's Optimizing Voice Content Creating complete Patient Experiences.

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Pain management mHealth Health Technology Patient Experience 28

Consumer eHealth Engagement

JANUARY 5, 2015

The second is that “physician extenders see an expanded role in patient care”, where “doctor delegates” play an increasing role on the care team, which helps address physician shortages. The real opportunity is at the intersection of the two, where patients use Do- It Yourself (i.e. Hypertensive Patient Pilot.

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Nursing EMR Patient Experience Primary Care 28

Consumer eHealth Engagement

MAY 1, 2017

Personalized Patient Experience. With the Accolade Health Assistant as the single point of contact for her family, Sarah is able to reach out to Harriet for guidance all along her and her family’s healthcare journeys. ” Patient Experience Journey.

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