Health Populi

FEBRUARY 27, 2024

Let’s put “health” back into the U.S. health care system. That’s the mantra coming out of this week’s annual Capitol Conference convened by the National Association of Benefits and Insurance Professionals (NABIP).

HIPAA 354

HIPAA Public Health Leadership Mental health 354

Health Populi

FEBRUARY 4, 2024

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

Primary Care 227

Primary Care Medicare Medical Billing Public Health 227

Health Populi

JUNE 26, 2018

Design-thinking has come to health/care, finally, and Amy Cueva has been beating this drum for a very long time. I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service.

Medical Billing 189

Medical Billing Public Health Patient Experience Connected Health 189

Health Populi

MARCH 21, 2019

Frictionless retail is also an important paradigm for health care, an industry rife with friction. A huge friction point we identified in our data-for-healthcare-good panel wrapping up the day is surprise medical billing due to patients’ unwitting use of out-of-network physicians and providers. What causes eye pain?

HIPAA 256

HIPAA Medical Billing Leadership Public Health 256