Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 227

Patient Experience Medical Billing Health Information Telehealth 227

Health Populi

FEBRUARY 27, 2024

Let’s put “health” back into the U.S. health care system. That’s the mantra coming out of this week’s annual Capitol Conference convened by the National Association of Benefits and Insurance Professionals (NABIP).

HIPAA 354

HIPAA Public Health Leadership Mental health 354

Health Populi

JUNE 26, 2018

Design-thinking has come to health/care, finally, and Amy Cueva has been beating this drum for a very long time. I’m delighted to be in her collegial circle, speaking at the conference about the evolving healthcare consumer who’s financially strapped, stressed-out, and Amazon Primed for customer service.

Medical Billing 189

Medical Billing Public Health Patient Experience Connected Health 189

Health Populi

MARCH 13, 2019

Now consider what happens when consumers (the noun chosen by the authors of the second paper I’m adding to the mix) access data, information and tools for self-management in health care. Karandeep Singh of the University of Michigan (GO BLUE! This is not a new-new question, I assure you.

Digital Health 256

Digital Health Health Policy Medical Billing Interoperability 256