2023 Connected Health Medical Billing Patient Experience 
Health Populi
APRIL 1, 2024
This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. That garners only 5% of patients’ preferences.
Health Populi
FEBRUARY 4, 2024
As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.
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Health Populi
JUNE 6, 2023
In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.
Health Populi
APRIL 12, 2024
This digital transformation speaks to the importance of paying for health care regardless of whether services happen between patient and provider face-to-face in real-time, via video calls on-screens, or during an audio-only telehealth visit (a clinical phone call). Convenience isn’t just a nice-to-have: it has economic ROI.
Health Populi
DECEMBER 22, 2022
Entering 2023, U.S. health citizens face physical, financial, and mental health challenges of a syndemic, inflation, and stress – all of which will shape peoples’ demand side for health care and digital technology, and a supply side of providers challenged by tech-enabled organizations with design and data chops.
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