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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

One gift of the pandemic was a mass recognition of and empathy for mental health – in oneself and in the larger community. More health citizens access therapy via virtual platforms at the start of the COVID-19 era in early 2020, with tele-mental health sustaining use ahead of other conditions for which people seek virtual medical services.

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In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

Beyond current employees, companies in health care are also looking to hire workers with skills to support new capabilities and product offerings. Clearly, digital transformation is top-of-mind for healthcare organizations pondering their workforce strategies for 2020. Their poll of consumers found that 7 in 10 U.S.