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3 Ways Consumers are Putting the Pressure on Health Plans

Healthcare IT Today

The following is a guest article by Mike Pattwell, Principal Business Advisor, Value Based Care at Edifecs Consumers are at the heart of healthcare — their fears are forcing healthcare innovators to shift priorities to deliver consumer-centric digital health offerings. This is true today, tomorrow, and far into the future.

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Healthcare Fragmentation Isn’t So Bad, If It Comes with Better Outcomes

Healthcare IT Today

A 2021 report by the Department of Health and Human Services estimates that the number of medical visits via telehealth grew from 840,000 in 2019 to 52.7 Healthcare providers maintain different systems than payers, as do government entities like Medicare and Medicaid. million in 2020.

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Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.