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The Patient as Consumer and Payer – A Focus on Financial Stress and Wellbeing

Health Populi

told the Gallup Poll in April 2022 that their financial situation has eroded in the past year, up to 1 in 2 people which is a statistic we haven’t seen since the Great Recession of 2008. in 2022, billing and medical payments are now embedded in patientsexperience, regardless of the type of payor. Those of us in the U.S.

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When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patientsexperiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

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A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

This data would not go to waste and patients had a forum to act on their own desires to carefully document and share their experiences for the benefit of themselves and others. PLM built custom software, stored a staggering amount of data, and secured access to it, all while making constant improvements to the user experience.

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Benefit Cost Increases Overwhelm Flat Wages for Most in US: Pew

Health Populi

This has translated in benefit costs — particularly, health benefits — rising more quickly than peoples’ paychecks have kept pace. The first chart from the Pew discussion illustrates the rise of benefit costs vs. wage and salary growth, crossing lines around 2008 — when the Great Recession hit U.S. households.