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“Complexity is Profitable” in U.S. Healthcare – How to Save a Quarter-Trillion Dollars

Health Populi

health care employment since 2001, today accounting for twice as many staff as physicians and nurses. Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. It still does.

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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

Born in 2005 and diagnosed a year later with a constellation of conditions, caregiving for Emmett is full-time for both of his parents. Stacy was fighting for home nursing services for Emmett. “I They are never seen in the same room at the same time, working as “Clark Kent and Superman” – tag-teaming with love, resilience, and faith.

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5 payer trends to watch in 2018

Henry Kotula

“Overall, these trends will likely shift significant patient volume from higher-intensity settings to lower-intensity settings while maintaining — or in some cases even improving — quality of care or patient experience,” Krishna said. Overall, patient-cost sharing increased by 66% from an average of $469 in 2005 to $778 in 2015.